Reservation Agent - onboarding from may

Shilla Monogram Quangnam Danang Resort

Địa điểm làm việc: Quảng Nam

Hết hạn: 20/04/2024

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:

Việc làm Reservation Agent

Mô tả công việc

The person in charge of the room reservation is centered on customer service and needs to communicate smoothly with customers and to convince customers. One must be able to communicate with a positive attitude with our customers over the phone and be able to treat our customers with care and efficiency. Multitasking that can perform multiple tasks at the same time and ability to solve problems promptly are required.
Provide accurate and friendly booking services to create customer satisfaction
Coordinate tasks and manage relevant data accurately for efficient scheduling service operations
Effectively respond by the rules to reservation related inquireds such as calls, emails, and fax.
Enter and modify the data related to the reservation, and create VIP and other booking documents
Build daily morning and afternoon reports, cumulatively calculate and confirm monthly commission data

Yêu cầu công việc

• Required Skills & Knowledge
- Understanding of hotels and hotel products(Room, F&B, etc.) industry
- Knowledge of hotel rooms and meeting related services
- Knowledge and ability to use computers to analyze and manage budgets
- Understanding the operating skill and booking sales process of hotel reservation management system
- Understanding of hotels and hotel products(Room, F&B, etc.) industry- Good writing skills
• Qualifications & Experiences
- 2-year college degree, bachelor degree preferred
- Previous work experience with hotel booking preferred
- Basic communication in English and other foreign languages preferred
- Confidentiality of sales planning and strategy is essential

Quyền lợi được hưởng

*Attractive salary
* Professional and friendly working environment
* Competitive benefit package
- 2 days off/ week, 12 annual leaves/ year
- 24h accidental insurance, health care insurance for self and dependents
- Uniform + staff meals + shuttle bus are provided

Thông tin khác

Số lượng
1
Nơi làm việc
Huyện Điện Bàn - Quảng Nam
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
Nhân viên
Cập nhật
13/[protected info]

Nộp hồ sơ liên hệ

Ms. Ngân - Human Resources

Shilla Monogram Quangnam Danang Resort

Giới thiệu công ty Xem trang công ty

Hotel Shilla, the Hospitality brand of South Korean conglomerate Samsung maintains elegance and a tradition of winning guests' hearts with the aim of becoming "Premium Lifestyle Leading Company". By bringing your qualification and passion to work at our properties, you will help us achieve our...

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