Mô tả công việc
* General
- Perform the best ability to the guests
- Perform a standard of personal grooming and hygiene meet those standard outlined by Amanoi resorts
- Perform the best quality and service as Amanoi standard
- Understand and adhere to Amanoi policies and procedures
- Perform a courteous and professional service at all times
- Adhere and follow to the concerned outlet service sequence and Standard Operational Procedure
- Have the product and service knowledge to be able to respond on the guests' requests
* Operational
- Report upon the coming in the outlet to the butler supervisor
- Anticipate the guests' needs by observing, asking or reading the profiles
- Continuously notice of any information coming to the concerned outlet (e.g. memo)
- Maintain the personal service to the guests by giving the details attention to the guests
- Fulfill the guests' requests and liaise closely with butler supervisor or dept. heads
- Assist the head butler or dept heads in filling related documents upon departmental issues or reports
- Continuously maintain the cleanliness and maintenance in the assigned villa
- Provide all preparation and mise un -place in the assigned villa before service time
- Provide the correct and complete tools and equipment in the assigned villa in order to provide the outstanding level of service
- Carefully do the job in order to minimize breakages and wastages.
- Perform an up-selling procedures to maximize revenue
- Assist the butler supervisor in doing monthly inventory in all the villas
- Attend the briefing conducted by the butler supervisor or dept. heads
- Attend the training or refreshment conducted by the butler supervisor or dept. heads
- Maintain the communication with butler supervisor or dept. heads
- Inform on any problems in their assigned villa to butler supervisor or dept. heads
- Assist and perform any other duties directed by Butler supervisor or dept. heads
Yêu cầu
- Bachelor's degree or College diploma in Hospitality, Tourism, or related field.
- Minimum 1-2 years of experience in Food & Beverage or Housekeeping service within a 5-star hospitality environment.
- Demonstrates a positive mindset, service passion, and strong guest-oriented attitude.
- Willing to work flexible shifts, including weekends and public holidays.
- Excellent interpersonal and communication skills with the ability to build rapport with guests.
- Ability to work independently with minimal supervision while maintaining high service standards.
- Good command of English is required. Additional languages such as Korean, Chinese, or Russian are an advantage
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Cử nhân
Kinh nghiệm
1 - 2 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Dịch vụ khách hàng
,
Khách sạn
Thông tin chung
Nơi làm việc
- Huyện Ninh Hải,
- Ninh Thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 02/08/2026
Drawing its name from the Sanskrit-derived word for 'peace', Aman has strategically evolved over the course of three decades to become one of the world's most intuitive and pioneering lifestyle brands. Aman's journey, whether experienced in one of its 35 destinations or in the home, has been inspired by a singular and original intent: To provide a level of service and experience that is peerless in every way.
Amanbagh Gallery
Time with Aman is akin to being welcomed into a gracious private...
Quy mô công ty
Từ 101 - 500 nhân viên
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