Residential Life OfficerCông Ty TNHH Giáo Dục Và Đào Tạo Vinacademy
Nơi làm việc: Hà Nội
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Hành chính - Văn phòng, Bộ Phận Hỗ trợ, Dịch vụ, Giáo dục / Đào tạo, Du lịch
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 26/05/2024
Hạn nộp: 24/06/2024
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Mô tả công việc
ABOUT VINUNIVERSITY
- VinUniversity (VinUni: vinuni.edu.vn/) is the first private, not-for-profit Vietnamese university established based on international standards. The university integrates the models of excellent international universities with the unique cultural and economic characteristics of Vietnam, to make a breakthrough in Vietnamese higher education and to become a world-class university.
- VinUniversity has strategic collaborations with the world's leading universities, including Cornell University and the University of Pennsylvania. These universities have become close advisors and crucial enablers in establishing the four colleges at VinUniversity: College of Arts and Sciences, College of Business and Management, College of Engineering and Computer Science, and College of Health Sciences. Every aspect of the University: its curricula, research, faculty, student body, facilities, and campus life, is being developed to meet the highest standards set by the world's leading accrediting and ranking organizations, such as ABET, AACSB, Quacquarelli Symonds (QS) and Times Higher Education (THE).VinUniversity's founding benefactor, Vingroup, is one of the biggest private conglomerates in Asia with the largest market capitalization value in Vietnam. As a multisector corporation, Vingroup focuses on three main areas: Technology; Industry; and Property Services. VinUniversity is proud to be a part of the Vingroup ecosystem, giving its students opportunities to connect with several high-quality research institutes (such as VinAI, and VinBigData), pioneering industrial enterprises (such as VinFast), and leading Vietnamese companies (such as Vinpearl, Vinmec, and Vinhomes).
KEY ACCOUNTABILITIES
- Serve as the primary contact for students regarding all issues encountered in the dormitory such as security, safety, maintenance, incident reporting, service feedback, and emergencies.
- Ensure all aforementioned issues are addressed promptly, effectively, and reasonably.
- Operate the hotline and guarantee a 100% response rate to calls during assigned hours.
- Collaborate with operational, technical, and maintenance departments to ensure efficient and effective operation of the dormitory and sports complex at all times.
- Arrange accommodation for students, faculty, and visitors; manage occupancy in the dormitory. Coordinate with local police for temporary residence registration for students, faculty, and visitors.
- Manage the assets of the sports complex and dormitory, handle inventory, distribution, borrowing, and usage of assets. Report changes, repairs, and regular maintenance, and make recommendations if necessary.
- Maintain a positive and trustworthy relationship with the student community in the dormitory, promptly identify any issues, risks, or emerging needs to ensure timely resolution and service improvement.
- Responsible for organizing activities for international students and managing international student-specific requirements such as health insurance, visa arrangements, etc.
- Handle other tasks assigned by the Student Affairs Head and Student Services Manager.
Working Schedule:
Work in two shifts during weekdays:
+ 9:00 - 18:00
+ 14:00 - 23:00
Additionally, work 4 hours on Saturday mornings or Sunday afternoons.
Responsible for managing the hotline during and outside of working hours as assigned.
COMPENSATION
The salary and benefits are competitive and commensurate with qualifications and experience.
- VinUniversity (VinUni: vinuni.edu.vn/) is the first private, not-for-profit Vietnamese university established based on international standards. The university integrates the models of excellent international universities with the unique cultural and economic characteristics of Vietnam, to make a breakthrough in Vietnamese higher education and to become a world-class university.
- VinUniversity has strategic collaborations with the world's leading universities, including Cornell University and the University of Pennsylvania. These universities have become close advisors and crucial enablers in establishing the four colleges at VinUniversity: College of Arts and Sciences, College of Business and Management, College of Engineering and Computer Science, and College of Health Sciences. Every aspect of the University: its curricula, research, faculty, student body, facilities, and campus life, is being developed to meet the highest standards set by the world's leading accrediting and ranking organizations, such as ABET, AACSB, Quacquarelli Symonds (QS) and Times Higher Education (THE).VinUniversity's founding benefactor, Vingroup, is one of the biggest private conglomerates in Asia with the largest market capitalization value in Vietnam. As a multisector corporation, Vingroup focuses on three main areas: Technology; Industry; and Property Services. VinUniversity is proud to be a part of the Vingroup ecosystem, giving its students opportunities to connect with several high-quality research institutes (such as VinAI, and VinBigData), pioneering industrial enterprises (such as VinFast), and leading Vietnamese companies (such as Vinpearl, Vinmec, and Vinhomes).
KEY ACCOUNTABILITIES
- Serve as the primary contact for students regarding all issues encountered in the dormitory such as security, safety, maintenance, incident reporting, service feedback, and emergencies.
- Ensure all aforementioned issues are addressed promptly, effectively, and reasonably.
- Operate the hotline and guarantee a 100% response rate to calls during assigned hours.
- Collaborate with operational, technical, and maintenance departments to ensure efficient and effective operation of the dormitory and sports complex at all times.
- Arrange accommodation for students, faculty, and visitors; manage occupancy in the dormitory. Coordinate with local police for temporary residence registration for students, faculty, and visitors.
- Manage the assets of the sports complex and dormitory, handle inventory, distribution, borrowing, and usage of assets. Report changes, repairs, and regular maintenance, and make recommendations if necessary.
- Maintain a positive and trustworthy relationship with the student community in the dormitory, promptly identify any issues, risks, or emerging needs to ensure timely resolution and service improvement.
- Responsible for organizing activities for international students and managing international student-specific requirements such as health insurance, visa arrangements, etc.
- Handle other tasks assigned by the Student Affairs Head and Student Services Manager.
Working Schedule:
Work in two shifts during weekdays:
+ 9:00 - 18:00
+ 14:00 - 23:00
Additionally, work 4 hours on Saturday mornings or Sunday afternoons.
Responsible for managing the hotline during and outside of working hours as assigned.
COMPENSATION
The salary and benefits are competitive and commensurate with qualifications and experience.
Yêu cầu công việc
KEY SELECTION CRITERIA
- Bachelor's degree in a relevant field.
- Proficient in English, with good communication skills, with an IELTS score of at least 6.5 or equivalent.
- 2-3 years of experience in managing operations of buildings, apartments, or high-end services. Experience in an educational environment and understanding of student life is preferred.
- Excellent interpersonal and situation handling skills; calm and honest demeanor.
- Passionate about communication and student services.
- Willing to work evenings, weekends, or remain on-site in the dormitory as required by job duties.
- Having experience in working with international students.
- Capable of public speaking, engaging in student activities, and possessing a proactive attitude.
- Responsible for managing international student-specific requirements such as health insurance, visa arrangements, etc.
- Maintain an open mindset to cater effectively to a diverse student base.
- Bachelor's degree in a relevant field.
- Proficient in English, with good communication skills, with an IELTS score of at least 6.5 or equivalent.
- 2-3 years of experience in managing operations of buildings, apartments, or high-end services. Experience in an educational environment and understanding of student life is preferred.
- Excellent interpersonal and situation handling skills; calm and honest demeanor.
- Passionate about communication and student services.
- Willing to work evenings, weekends, or remain on-site in the dormitory as required by job duties.
- Having experience in working with international students.
- Capable of public speaking, engaging in student activities, and possessing a proactive attitude.
- Responsible for managing international student-specific requirements such as health insurance, visa arrangements, etc.
- Maintain an open mindset to cater effectively to a diverse student base.
Quyền lợi được hưởng
Chăm sóc sức khoẻ
Healthcare Insurance
Đào tạo
Training
Máy tính xách tay
Laptop
Healthcare Insurance
Đào tạo
Training
Máy tính xách tay
Laptop
Thông tin khác
NGÀY ĐĂNG
24/05/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Giáo Dục > Dịch Vụ Sinh Viên/Hỗ Trợ Học Viên
KỸ NĂNG
Student Support, Student Supervision, Student Management, Education Operations, Customer Service
LĨNH VỰC
Giáo dục/Đào Tạo
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
24/05/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Giáo Dục > Dịch Vụ Sinh Viên/Hỗ Trợ Học Viên
KỸ NĂNG
Student Support, Student Supervision, Student Management, Education Operations, Customer Service
LĨNH VỰC
Giáo dục/Đào Tạo
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
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Vị trí Residential Life Officer do công ty Công Ty TNHH Giáo Dục Và Đào Tạo Vinacademy tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Residential Life Officer hoặc công ty Công Ty TNHH Giáo Dục Và Đào Tạo Vinacademy ở các link phía trên
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