Retail Operations Lead

1. Financial & profit management:
Budgeting, growth planning, and profit optimization, P&L Management.
Monitor and report sales figures, customer metrics on a daily, monthly, and quarterly basis.
Take full responsibility for the profit and loss (P&L) of the assigned stores.
2. Team development & customer service:
Train personnel to improve service quality. Develop highly engaged, customer-centric and result-oriented sales team.
Recruit, train and develop a strong and sustainable talent pools.
3. Retail Operations & Displays:
Ensure the store always meets high standards of display and sales.
Execute excellent Store operational standards.
Ensure Store Managers/ Retail Managers implement and execute daily, weekly, and monthly operational checklists
4. Inventory Management & Market Trends:
Forecast, allocate products, and track demand to optimize operations and ensure reasonable supply.
5. Trade marketing & promotions:
Plan promotions monthly/quarterly, allocate products accordingly to optimize efficiency.
Proactively monitor and survey retail market trends, competitions to provide prompt commercial and sales plan.
6. New store opening:
Planing for new Location (A-A+),expand, recruit and train staffs.
Participate in new project development where appropriate like introducing new brands, building new stores or renovate existing stores.
7. Other Responsibilities:
Coordinate with the Inventory Management and Store Compliance teams to conduct store audits in accordance with company regulations.
Contribute ideas and initiatives, and work closely with Corporate and Marketing teams.
Perform other tasks and assignments from the Line Manager based on business needs.