RETAIL SALES MANAGER

MÔ TẢ CÔNG VIỆC
This individual will direct retail operations while ensuring that the business is maximizing its potential. He/she will be responsible for the financial results of the department as well as development and retention of human capital.
People - To provide a positive "employee life cycle" for all staff members during their tenure with Hard Rock.
Guest Experience - To provide an authentic experience that "rocks" for Hard Rock guests by ensuring that the retail business is visually inviting, maintains the proper inventory, and provides amplified service.
Profit - To operate a financially profitable retail business operation.
Sales - To grow the business by using innovative sales and marketing concepts.
Coordinate operations between departments.
Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.
Present a professional image to employees, guests, clients, owners and investors.
Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.
Build business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits.
Develop and maintain positive relationships within the business and social community.
Spearhead philanthropic initiatives.
Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.
Maintain low staff turnover rate and high morale.
Operate ethically to protect the image of Hard Rock.
Utilize programs designed to help Save the Planet.