Rooms Division Executive (Chuyên viên thư ký khối phòng)

InterContinental Hanoi Westlake

Địa điểm làm việc: Đà Nẵng

Hết hạn: 15/12/2021

Chi tiết công việc
Giới thiệu công ty

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Việc làm Chuyên viên

Mô tả công việc

Assist to handle the administrative functions of the Rooms Division to ensure accurate and timely processing of time sensitive and confidential documents as well as the completion of tasks as assigned
Directly reporting to Director of Rooms regarding administration / personnel matters occur in the division. Generally, Room Division Executive's responsibilities include the tasks as follows:

Taking care all kind of correspondences in the Rooms Divisions departments (prepare the draft writing letters, memo, e-mail, paper works, ...)
Managing filing of the office.
Making weekly, monthly reports such as Time Attendance report, Monthly Taxi Card report,
Placing roster / scheduling time attendants/ manning and making attendant reports for all team members for salary calculation purpose.
Daily attending all kind of administration works (dealing with correspondences, monthly and weekly reports, attendant reports, leaves monitoring and phone calls...) in the Rooms Division's office.
Assist in the preparation of input sheets for daily processing including missing reports, vacation requests, the weekly schedule and personal requests for time away
Maintain proper receiving and match invoices with purchase orders while scanning and matching them through the accounts payable process
Performance reviews, associate record keeping
Work to gather, analyse and disseminate statistical data as directed by the Director of Rooms
Assist the Rooms Division by completing assigned projects, tasks and directives which are created to improve our guest's experiences such as prepare the report, presentation, slides, collect data for survey and analysis, send out the regular Post Departure Email, TripAdvisor Review Express, ...
Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment
Arrange meeting, appointment and take minute when needed upon request from Director of Rooms
Co-ordinate with other Head of Departments in Rooms Division to ensure smoothly process, submitting the completed task, paperwork as per given deadline
Follow up paper work from other department within Rooms Division when needed
Provide clerical support to Rooms Division when needed
Perform any other duties, which may be assigned by the Rooms Division Management from time to time.

Yêu cầu

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the resort, the brand and the Company.
Able to speak, read and write English perfectly
Proficient in the use of Microsoft Office and Resort System (Cadena for Monthly payroll system, Opera PMS version 5.6.8.3
Good at Excel, Words and PowerPoint
Ability to prepare and analyse data, figures and transcriptions prepared on and generated by computer.
Must be able to handle confidential documents and information on a regular basis
Good apperiance and grooming
Qualifications -Diploma or Vocational Certificate in Business Administration Skills or related field.
Experience-Minimum 1 year experience in Guest Services or Customer Service in luxury hotel or resort, or an equivalent combination of education and experience.

Quyền lợi

Competitive salary
Full package of insurance
14 annual leave/ year
6 day off/ month
Health care insurance

Thông tin chung

Ngày hết hạn: 15/12/2021
Thu nhập: 8 - 12 triệu

Giới thiệu công ty Xem trang công ty

The InterContinental® Hanoi Westlake is located on the peaceful waters of the largest lake in the city and is adjacent to the famous 800-year-old Golden Lotus (Kim Lien) Pagoda. Ideally situated just minutes from the Old Quarter, the hotel offers a welcome haven from the bustling city center.

InterContinental® Hanoi Westlake is an iconic hotel in the heart of the vibrant district of Tay Ho, offering travelers luxurious guest rooms and bespoke Club InterContinental service. Experience...

Quy mô công ty

Từ 101 - 500 nhân viên

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