RUNNER ATTENDANT

Khách Sạn Hyatt Regency West Hanoi

Địa điểm làm việc: Khánh Hòa

Hết hạn: 23/11/2025

Chi tiết công việc
Giới thiệu công ty

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Mô tả công việc

Provides a courteous and professional service at all times.
Handles guest and employee enquiries in a courteous and efficient manner, reporting, complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.
Maintain positive guest and colleague interactions with good working relationships.
Deliver all guest requests.
Attention to details in serving guests
Ensures that all working equipment function properly, following instructions and report to Team Leaders of any equipment malfunctions and related incidents, including guest garments.
Ensures surrounding areas are kept clean at all times.
Hands over items found immediately to Team Leaders.
Assist to collects soiled linen from all floor pantries, properly load to Linen Chute for sorting.
Assist to collect Guest laundry from floor pantries as set scheduled and upon request.
Deliver fresh linen and stack properly on shelves in floor pantries.
Respond to all guest requests promptly and efficient.
Deliver Extra Bed, BabyCot/crib.
Maintain storage and distribution area in clean and organized condition.
Report any shortage or discrepancies of items with tracking.
Report any safety and security issues.
Complete assigned work properly in a timely manner.
Keys are signed out & kept securely. • Collect rubbish and dispose correctly. • Control all items send out for loan.
Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt's Values and Culture Characteristics.
Attends and contributes to all training sessions and meetings as required.
Exercises responsible behaviour at all times and positively representing the hotel team and Hyatt International.
Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
Ensures high standards of personal presentation and grooming.
Responds to changes as dictated by the industry, company and hotel.
Ensure inventory on time and correct figure.
Perform cleaning tasks using standard cleaning products and equipment as assigned following health standards.
Carries out any other reasonable duties and responsibilities as assigned.

Yêu cầu

High school diploma or equivalent preferred.
Previous housekeeping experience in a luxury hotels/resorts is an advantage.
Basic knowledge of cleaning procedures, tools, and equipment.
Familiarity with safe use of cleaning chemicals and supplies.
Strong attention to detail and commitment to cleanliness.
Basic communication skills in English.
Flexibility to work shifts, weekends, and public holidays.

Thông tin chung

Ngày hết hạn: 23/11/2025
Thu nhập: Thương lượng

Nơi làm việc

Thành phố Nha Trang,
Khánh Hòa

Giới thiệu công ty Xem trang công ty

Located in Nam Tu Liem district, Hanoi's new business district, near major sporting and convention venues, Hyatt Regency West Hanoi offers a peaceful urban oasis with 520 modern rooms where business travelers and leisure guests can enjoy seamless and relaxing experiences. Hyatt Regency West Hanoi has undergone an extensive renovation throughout all guestrooms, public areas, event and meeting spaces, and culinary venues as well as a redesign of our tranquil landscaped garden, now featuring a...

Quy mô công ty

Từ 101 - 500 nhân viên

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