Mô tả Công việc
DEVELOP AND IMPLEMENT BUSINESS STRATEGIES:
Analyze the logistics market, identify potential customer stragements
Propose and implement plans to expand the market, develop services (sea transport, air transport, domestic transport, customs declaration, etc.)
Develop and implement quarterly/annual business plans, allocate sales targets to each
sales staffPeriodically evaluate the effectiveness of the strategy and adjust it to suit the market situation and company capacity.
MANAGE AND DEVELOP THE SALES TEAM
Recruit, train and lead a professional sales team with specialized knowledge in logistics
Set up KPIs, monitor and evaluate individual and team performance.
Build a positive working culture, a spirit of collaboration and towards common goals.
Training sales skills, negotiation, customer care, and logistics service knowledge for employees.
DEVELOPING CUSTOMERS
Searching and approaching new customers
Maintaining and developing relationships with existing customers, ensuring satisfaction and high service reuse rates.
Directly participating in meetings, contract negotiations, resolving complaints and supporting the handling of special requests from larrge customers.
Lead and advise the expansion team to meet customers
Responsible for individual and departmental KPIs
REPORTING AND DATA ANALYSIS
Make periodic reports (weekly/monthly/quarterly/yearly) on sales, sales performance, customer situation.
Analyze sales data, market, customer behavior to develop appropriate strategies.
Timely update the changes in the logistics industry to advise the Directors on strategic directions
