Sales Admin

Mô tả công việc
Sales Administration & Customer Support
Prepare sales-related documents, including quotations, contracts, and sales orders.
Maintain and update customer databases, sales records, and contract documentation.
Support customers with order processing, product information, delivery schedules, and after-sales inquiries.
Handle customer requests and coordinate internally to ensure timely issue resolution.
Order Management & Sales Coordination
Monitor the order fulfillment process from receipt to delivery completion.
Coordinate with logistics, warehouse, production, and accounting departments to ensure smooth operations.
Track inventory availability and delivery schedules.
Prepare sales reports, forecasts, and performance summaries for management.
Documentation & Internal Coordination
Manage sales SOPs, templates, and document control systems.
Coordinate invoice issuance and payment follow-ups with the accounting team.
Support meetings, marketing events, customer visits, and other ad-hoc administrative tasks.
Yêu cầu công việc
Education & Qualifications
Diploma or Bachelor's degree in Business Administration, Accounting, Logistics, or related fields.
Experience & Knowledge
2-3 years of experience in Sales Admin, Sales Support, Customer Service, or a similar role.
Experience in FMCG, food manufacturing, or the trading industry is preferred.
Skills & Competencies
Proficient in Microsoft Office (Excel, Word, and PowerPoint).
Good English communication skills; Japanese proficiency is a plus.
Strong communication, coordination, and interpersonal skills.
Well-organized, detail-oriented, and capable of managing multiple tasks.
Personality & Attitude
Customer-focused with a strong sense of responsibility and ownership.
Proactive, positive, and willing to learn.
Good problem-solving skills and ability to work with cross-functional teams.