Sales Administrator (Indoor Sales & Admin Support) - Vietnam

We're Hiring: Sales Administrator (Indoor Sales & Admin Support) - Vietnam
Company: Hermesys Pte Ltd
Location: Ho Chi Minh, Vietnam
Employment Type: Full-time
Salary: Negotiable (based on experience and language skills)
About Hermesys
Hermesys Pte Ltd is an international technology company delivering reliable infrastructure solutions across multiple industries. Our portfolio covers structured cabling and FTTX access, fiber optic connectivity, satellite communication tracking, and integrated security solutions. We serve data centers, offshore & energy, and enterprise customers with high-performance products and solutions.
Job Summary
We are looking for a Sales Administrator (Indoor Sales & Admin Support) based in Vietnam to support Hermesys' Singapore sales operations, online customer enquiries, and local sales and administrative activities in Vietnam.
Responsibilities
Support Hermesys' Singapore sales operations, online customer enquiries, and local sales and administrative activities in Vietnam.
Receive customer enquiries and clarify key requirements such as quantity, specifications, application, and delivery needs.
Coordinate with the Technical Team to confirm product specifications and suitable solutions.
Coordinate with Purchasing to obtain product cost and related commercial information.
Prepare quotations in coordination with the Sales Manager.
Prepare and manage sales documents, including quotations, PI, PL, DO, and other related business documents.
Process customer orders and coordinate with Purchasing, Logistics, and other departments to ensure smooth order fulfilment.
Follow up with customers on quotations, order status, delivery schedules, and other outstanding matters.
Monitor due and overdue payments and follow up with customers by email or phone when required.
Maintain sales records, prepare reports, and provide general sales and administrative support to the Singapore sales team and Vietnam operations.
Requirements
Bachelor's degree in Business Administration, Management, or a related field.
1-3 years of experience in customer service, sales support, order processing, or administrative coordination. Experience in MNC/FDI companies is a plus.
Strong organizational and multitasking skills.
Excellent communication and coordination abilities.
Detail-oriented with strong follow-up and problem-solving skills.
Proficient in Microsoft Office (Word, Excel, PowerPoint).
Experience working with ERP, CRM, or procurement systems is an advantage.
Able to work independently while collaborating effectively with regional teams.
Fluent in English (speaking, reading, and writing).
Proficiency in Mandarin Chinese (speaking, reading, and writing) is preferred.
How to Apply
Please send your CV in English with a brief cover letter to [protected info] or apply directly via LinkedIn. Only shortlisted candidates will be contacted.
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