Sales Administrator

Job PurposeProvide administrative and operational support to the Sales team, ensuring accurate and timely management of sales data, orders, reports, and coordination with relevant departments to support effective sales operations.
Key ResponsibilitiesSales Order & Data Management
Receive, check, and process sales orders from the Sales team/Distributors.
Monitor order status, delivery progress, and issues arising during the sales process.
Update and maintain sales, inventory, and customer data accurately.
Input and manage data on ERP/DMS and relevant systems.
Ensure accuracy and consistency of sales data.
Sales Reporting & Analysis
Prepare daily, weekly, and monthly sales reports by region, sales representative, distributor, and product.
Monitor sales performance against targets/KPIs.
Consolidate and analyze sales, inventory, distribution coverage, and other relevant data.
Provide reports and data to support Sales Management and business meetings.
Sales Policy & Promotion Support
Monitor and consolidate sales promotion programs, discounts, incentives, and sales bonuses.
Coordinate with Sales and Finance/Accounting teams to verify discounts, incentives, and related payments.
Follow up on the implementation of sales policies and programs.
Sales Operations Coordination
Coordinate with Sales, RSM/ASM, Distributors, Logistics, Warehouse, and Finance/Accounting to resolve operational issues.
Prepare sales documents, reports, and materials for meetings.
Maintain and organize sales-related documents and records.
Perform other tasks assigned by the Sales Manager.
3. Requirements
Bachelor's degree in Business Administration, Economics, Commerce, Logistics, Accounting, or a related field.
Experience in Sales Admin, Sales Operations, Commercial Admin, or a similar position is preferred.
Good command of Microsoft Excel;
experience with ERP/DMS is an advantage.
Strong data management, reporting, and analytical skills.
Detail-oriented, accurate, responsible, and well-organized.
Good communication and coordination skills.
Able to work under pressure and meet deadlines.
Experience in the Pharmaceutical/FMCG industry is an advantage.
4. Key Competencies
Sales data management
Sales reporting & analysis
Order management
Excel/ERP/DMS proficiency
Sales team support
Cross-functional coordination
Problem-solving skills