Sales Engineer (Scientific/ Analytical Instruments/ Medical Devices)

Promote and sell the company's products with the objective to achieve profit margin and customer satisfaction within established policies, procedures and guidelines
1. MARKET RESEACH
- Realisable of proposal
Plan and execute market studies; analyse result and write reports and Full
recommendation of viability of products, potential market segment
and target customers in order to provide information for manager to
make decision on business opportunities
2. PLANNING
Gather and refer information about products, customers feedback Full
and competitor's activities to manager in order to form annual
department/team sales forecast reports and marketing plan
3. MARKETING
Develop marketing materials (brochure, leaflet, newsletter...), translate into Vietnamese; invite customer to marketing campaigns, - Customer feedback
make presentation (or being a translator) in the seminars in order to - Accuracy of marketing
increase customers' awareness of products material
4. SALES
Visit customer to promote sales, assess customer needs and potentials, technical advice products, collect cost and propose profit margin, develop contract, negotiate contract terms, conclude sales; \ follow up payment schedule, chasing customer and propose solution - Contract accuracy,
for outstanding debt; in order to achieve sales target sufficiency and legally
5. TENDER DOCUMENT PREPARATION
Complete technical and commercial part; check the completion of Full accuracy, sufficiency and
Tender document in order to meet customer's needs and enhance legally
the competitive position of the offer.
6. DELIVERY PROCESS
Collect product sample, approve order confirmation, arrange inspection, monitor delivery schedule, guide customer on custom clearance; organise pre-installation; follow-up installation and - Cost arising
commissioning activities; conduct training; in order to process
customer's orders.
7. CUSTOMER SERVICE
Visit customer; build and maintain positive customer relationship; receive complaints; identify & propose solutions for warranty issues; co-ordinate with relevant departments and supplier for troubleshooting; in order to maintain and improve the customer customers relationships