Sales Engineering (Japanese and English/Chinese)

• Responsible for the Japanese business, maintain the order of Japanese customers in the Asia-Pacific region, responsible for the reception in the Asia-Pacific region, accompany visiting customers, inspect the inspection site, inspect the production plant.• Collect purchasing information of Japanese customers in the Asia-Pacific region, market information of Chinese companies' industrial chain transfer in the Asia-Pacific region, and develop new customers.• Collect market information, participate in Asia Pacific exhibitions, and develop new customers.• Engaged in inspection documents, followed up the changes of customer service requirements, provided timely services, reported to the China headquarters and provided solutions for customers.• Responsible for analyzing customer complaints in the Asia-Pacific region and submitting improvement countermeasures.• Maintain new and old customer relationships through supplier factory visits.