1. Lead Handling and Sales Support
- Handle incoming enquiries and support outbound prospecting for the Chinese segment
- Follow up leads promptly to support conversion into confirmed bookings
- Assist
Sales Manager in managing client accounts and sales activities
2. Client Coordination and Relationship Support
- Maintain regular communication with clients before, during, and after events
- Support relationship building with Chinese corporate clients, agencies, and partners
- Assist in site inspections and client meetings
3. Booking and Revenue Coordination
- Support the sales cycle from enquiry to proposal, booking, and execution.
- Coordinate Rooms, FnB, and Event arrangements with internal departments
- Ensure accuracy in booking details and maximize upselling opportunities where applicable
4. Sales Administration and System Management
- Prepare proposals, contracts, and basic reports
- Ensure accurate and timely input into CRM systems (Delphi)
- Support tracking of enquiries, bookings, and client records
5. Digital and Market Support
- Assist in executing digital outreach via: WeChat, email campaigns, OTA platforms
- Monitor client responses and engagement
- Provide basic feedback on market trends and customer preferences
- Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
- At least 1-2 years of sales experience in 4-5 star hotels (experience with the Chinese market is a plus).
- Professional fluency in Mandarin/ Cantonese; English proficiency is preferred.
- Familiarity with hotel sales systems (e.g., Delphi, Opera) and basic presentation tools.
- Good communication, negotiation, and time-management skills. Ability to work well within a team.
1. Mức lương hấp dẫn, theo năng lực + thưởng phí
phục vụ. Competitive salary, depend on the service charge bonus.
2. Phụ cấp ca đêm, ca gãy và ngoài giờ theo quy định. Allowance for night shift, split shift and overtime as prescribed by policy.
3. Điều chỉnh tăng lương hàng năm theo tình hình kinh doanh thực tế. Annual salary increasement based on actual business result.
4. Tham gia Bảo hiểm (BHXH, BHTN, BHYT, BHTN) theo quy định. Social, Unemployment, Health, 24/24 Personal Accident Insurance according to Law.
5. Phúc lợi: Benefit:
- Hỗ trợ suất ăn, gửi xe, đồng phục và giặt ủi. Duty meal, parking lot, uniform and laundry service are provided.
- Thưởng vào các dịp Lễ, Tết theo tình hình kinh doanh. Bonus in the Public holidays and New Year based on company policy from time to time.
- Chương trình khen thưởng nhân viên xuất sắc của tháng, quý & năm. Employee recognition program for month, quarter & year awards.
- Môi trường làm việc chuyên nghiệp, có cơ hội thăng tiến. Professional working environment, opportunity to develop in career path.
- Các phúc lợi khác (sinh nhật, đám cưới, mừng sinh con, nằm viện, ...) theo chính sách công ty. Other allowances (birthday, wedding, baby welcome, hospitalization...) based on company policy.