Sales Manager

​1. Sales Management
​Achieve daily targeted number of sales calls with effectiveness.
​Develop business leads for the Hotel on a weekly basis.
​Prepare monthly list of accounts to penetrate for the following month.
​Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts.
​Prepare monthly action plan for main market segment.
​Perform monthly review account profile on room nights production and average rate.
​Monitor competitors' rate strategy, account penetration and marketing activities to maintain a competitive edge.
​Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts.
Update management on VIP arrivals, meet and greet accordingly.
​Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
​Conduct negotiations to achieve the best profit and rates for the Hotel.
​Attend hotel clients and local community business events to network and maintain high visibility.
​Update Director of Sales & Marketing on market trends and business leads.
​2. Team Management
​Interview, select and recruit direct reports.
​Identify and develop team members with potential.
​Conduct performance review with the team.
​Constantly monitor team members' appearance, attitude and degree of professionalism.
​Develop, conduct, and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.