Sales & Marketing Deputy Manager (Aeon Mall Ha Long - 461)

AEONMALL Vietnam Co., Ltd. is a core enterprise of AEON group, specializing in shopping mall development and business operation. Based on the basic philosophy "The customer first", we are continuing our efforts to create malls that enhance the quality of life, stimulate local economic activity and contribute to community life and culture.
Because of business demand, we are in need of recruiting 01 Sales & Marketing Deputy Manager in AEON MALL Ha Long.
+ Working location: AEON MALL Ha Long temporary office, 7th floor, SHB Hạ Long Building, No. 18, 25/4 Street, Bạch Đằng Ward, Hạ Long City, Quảng Ninh Province
+ Working time: Average 5 days/week and in shift (A shift 8:30 AM - 5:30 PM & C shift 1:30 PM - 10:30 PM, about 5-7 C shifts per month), 2 OFF days/week but not fixed on weekends, some shifts on public holidays
+ Report to: Japanese General Manager
+ Main function: Manage, implement and administer Sales and Marketing activities of shopping mall. Largely involve in formulating Sales and Marketing plans, guidelines, policies and short-term strategies as well as setting goals and targets.
1. Formulate annual Sales and Marketing plans and strategies for SC by setting goals and targets based on data analysis, ensuring alignment with the company's business direction. (15%)
2. Develop and manage Sales and Marketing budgets by maximizing income from mall leasing and leveraging sponsorships for various campaigns. (15%)
3. Establish Sales and Marketing policies and procedures to improve shopping center operations. (10%)
4. Organize impactful activities through brand collaborations in shopping center to enhance its profile. (10%)
5. Respond promptly to customer queries, complaints, and suggestions related to Sales and Marketing. (10%)
6. Coach, develop, and motivate the Sales and Marketing team to achieve company targets. (10%)
7. Build and nurture strong, long-lasting tenant relationships by collaborating with them to ensure their participation in mall activities. (10%)
8. Build and foster strong, long-lasting internal relationships with other internal sections and departments to ensure smooth operations and strengthen the organization. (10%)
9. Other duties as assigned by management. (10%)