Sales Specialist - Medical Equipment

Mô tả Công việc
1. Sales/Business Development:
Building on a market leader position, you develop and grow both private and public accounts in the medical device business.
Responsible for all daily sales and promotional marketing activities for devices products in North region in Vietnam
Customer engagement, building and maintaining KOLs
Expanding market share, executing sales strategy and managing a portfolio of accounts to achieve long-term success
To serve and support our customers with all their needs pertaining to our products
Closely monitoring sales lead, forecast, sales budget with a clear market visibility.
Monitoring tender activities and preparation for tender bidding
Coordinate after sales activities with service and application function to ensure overall customer's satisfaction
To feedback important and strategic market information to the Company
To liaise and support the sub-dealers within it's assigned territory
2. Customer relationship management:
Constantly updating the customer's clinical database of assigned territory
Develop and maintain strong relationships with all levels of customer's clinical team, including senior executives, to achieve high levels of customer satisfaction
Develop and implement strategies and plans to increase customer satisfaction, confidence and loyalty
Create and manage customer relationships with healthcare professionals and organizations
3. Market information management:
Submit territory reports and all required information requested by management by due date
Report to include qualitative and quantitative information on customer feedback, competitor activity, market potential, trend, and relevant market issues to support business development
4. Product and market knowledge:
Expert knowledge of product's features, benefits, application through training program, practical experience and learning from key end-users
Knowledge and understanding of competitor offerings
5. Teamwork:
Build and maintain constructive and co-operative relationships with team and other cross functional teams
Active participation in team related activities and meetings
Support for colleagues to achieve company's goals
Sharing relevant customer/product/industry information with colleagues and identify sales opportunities which contribute to the success of others
As required, coach and mentor less experienced member
6. Self development:
Identify specific actions to improve job performance in specific areas
Effectively apply new learning on the job