Sales Support & Inside Sales Executive (based in HCM)

1. Sales Support:
- Support sales team for quoting, follow up with customers until booking stage
- Update to customers for new services
- Make daily calls to customers to ask for demand and gather market info
- Coordinate with Customer Service team in case of complaints and assist trouble shooting
- Follow sales goals with team and Manager
- Compile and follow up on sales leads
- Perform ad-hoc assignments
2. Inside Sales:
- Achieve and exceed target lifting goals through telemarketing.
- Understand customer needs and recommend appropriate shipping solutions.
- Maintain a high level of product knowledge to effectively address customer questions and concerns.
- Coordinate closely with POLs to push for more volumes.
- Follow up with potential sales leads to nurture relationships and close sales.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Collaborate with the sales team to develop and implement effective sales plans.
- Attend regular sales meetings to align with team goals and objectives.