Sales Support & Inside Sales Executive (based in HCM)

Mô tả Công việc
Key responsibilities:
1. Sales Support:
Support sales team for quoting, follow up with customers until booking stage
Update to customers for new services
Make daily call to customers to ask for demand and gathering market info
Coordinate with Customer Service team in case of complaints and assist trouble shooting
Collaborate with team members to achieve better results
Follow sales goals with team and Manager
Compile and follow up on sales leads
Perform ad-hoc assignments
2. Inside Sales:
Achieve and exceed target lifting goals through telemarketing.
Understand customer needs and recommend appropriate shipping solutions.
Maintain a high level of product knowledge to effectively address customer questions and concerns.
Coordinate closely with POLs to push for more import volumes.
Follow up with potential sales leads to nurture relationships and close sales.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Collaborate with the sales team to develop and implement effective sales plans.
Attend regular sales meetings to align with team goals and objectives.
Support sales team for quoting, follow up with customers until booking stage
Update to customers for new services
Make daily call to customers to ask for demand and gathering market info
Coordinate with Customer Service team in case of complaints and assist trouble shooting
Collaborate with team members to achieve better results
Follow sales goals with team and Manager
Compile and follow up on sales leads
Perform ad-hoc assignments
Achieve and exceed target lifting goals through telemarketing.
Understand customer needs and recommend appropriate shipping solutions.
Maintain a high level of product knowledge to effectively address customer questions and concerns.
Coordinate closely with POLs to push for more import volumes.
Follow up with potential sales leads to nurture relationships and close sales.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Collaborate with the sales team to develop and implement effective sales plans.
Attend regular sales meetings to align with team goals and objectives.