- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thương lượng
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
Job Summary:
TikiNOW Smart Logistics is looking for a Sales Support Manager to drive sales operations, enhance customer experience, and support Business Development (BD) in pitching, contract negotiation, solutions implementation, and customer engagement. This role ensures that our sales solutions align with client needs while managing an effective support team.
Key Responsibilities:
• Sales Solutions & Support: Act as a key advisor on sales solutions by leveraging a strong understanding of operations, workflows, and capabilities to support BD in pitching and customer consultations.
• Contract & Negotiation Support: Support BD in contract negotiations and/or closing by ensuring feasibility and aligning solutions with customer expectations.
• Customer Support & Retention: Act as a key point of contact for existing clients, resolving issues promptly and strengthening relationships to drive retention and upselling.
• Process Optimization: Improve sales support workflows, ensuring operations efficiency.
• Cross-functional Collaboration: Work closely with relevant teams to align service offerings with sales commitments.
• Team management: Manage and develop a team of sales support members to enhance productivity and service excellence.
TikiNOW Smart Logistics is looking for a Sales Support Manager to drive sales operations, enhance customer experience, and support Business Development (BD) in pitching, contract negotiation, solutions implementation, and customer engagement. This role ensures that our sales solutions align with client needs while managing an effective support team.
Key Responsibilities:
• Sales Solutions & Support: Act as a key advisor on sales solutions by leveraging a strong understanding of operations, workflows, and capabilities to support BD in pitching and customer consultations.
• Contract & Negotiation Support: Support BD in contract negotiations and/or closing by ensuring feasibility and aligning solutions with customer expectations.
• Customer Support & Retention: Act as a key point of contact for existing clients, resolving issues promptly and strengthening relationships to drive retention and upselling.
• Process Optimization: Improve sales support workflows, ensuring operations efficiency.
• Cross-functional Collaboration: Work closely with relevant teams to align service offerings with sales commitments.
• Team management: Manage and develop a team of sales support members to enhance productivity and service excellence.
Yêu cầu
• +5 years in sales support, sales solutions, or related roles in e-logistics and/or fulfillment services.
• Strong industry knowledge of e-logistics, fulfillment center operations.
• Able to handle customer issues and sales process roadblocks effectively.
• Clear communicator with strong verbal and written skills.
• Team management experience with a focus on efficiency and service quality.
• Strong industry knowledge of e-logistics, fulfillment center operations.
• Able to handle customer issues and sales process roadblocks effectively.
• Clear communicator with strong verbal and written skills.
• Team management experience with a focus on efficiency and service quality.
Quyền lợi
Thưởng
Performance bonus
Chăm sóc sức khoẻ
Premium health care insurance entitlements
Performance bonus
Chăm sóc sức khoẻ
Premium health care insurance entitlements
Thông tin khác
NGÀY ĐĂNG
13/03/2025
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
KỸ NĂNG
Sales Support, E-Logistics, Resolving Issues, Team Management, Sales Solution
LĨNH VỰC
Thương mại điện tử
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
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Thông tin chung
- Thu nhập: Thương lượng
Nơi làm việc
- 52 Út Tịch, Phường 4, Quận Tân Bình, TP.HCM
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