Sales Support

WHAT YOU WILL BE DOING:
1. Outbound Sales & Business Development Support
Support the BD team in executing outbound activities through channels such as Email, LinkedIn, and other relevant channels.
Conduct lead generation and prospecting based on the target markets, industries, and customer profiles defined by the BD team.
Build, maintain, and update prospect lists and relevant account information.
Research target companies and identify relevant PICs / decision-makers to support BD outreach.
Gather relevant company and contact information that can help the BD team better prepare for outreach and conversations.
Support prospect segmentation and personalization by providing relevant information and context for each target account.
Coordinate outbound activities, follow-ups, and related tasks to ensure smooth and timely execution.
Track outreach activities and provide updates to the BD team.
2. Client & Prospect Research Support
Conduct research on target companies, industries, and markets according to BD priorities.
Research relevant information about prospects, including company background, business activities, recent developments, and key contacts.
Proactively identify useful information, business signals, or relevant updates that may support the BD team's outreach and client engagement.
Provide concise and relevant insights to help BD better understand target prospects.
When appropriate, proactively flag potential opportunities, relevant contacts, or useful information that the BD team may not have specifically requested.
Maintain accurate and up-to-date prospect and contact information.
4. BD Activity Coordination
Coordinate and support the implementation of outbound campaigns and other BD initiatives.
Prepare prospect lists, research information, contact details, and other materials required for outreach.
Monitor assigned activities and follow up on pending actions.
Coordinate with internal teams when support is required for BD activities.
Assist with meeting preparation, reports, presentations, proposals, and other BD-related materials.
Proactively identify pending tasks, information gaps, or follow-up actions and take initiative to address them.
5. Business Development Operations Support
Provide operational and administrative support to the BD team as needed.
Support CRM updates, activity tracking, reporting, and documentation.
Assist with coordination between BD and other internal teams to ensure smooth execution of client-related activities.
Support ad-hoc BD projects and initiatives as assigned.
Take ownership of assigned tasks and ensure they are completed accurately and on time.
WHAT WE ARE LOOKING FOR:
QUALIFICATIONS & REQUIREMENTS
2-3 years of relevant working experience, preferably in: B2B Sales Support, Business Development, Sales Operations, Lead Generation / Sales Development, Market Research, Account Research
Experience supporting B2B sales or business development activities is required.
Experience working with international clients or markets such as the US, Europe, Australia, Singapore, or other international markets is highly preferred.
Good understanding of B2B prospecting, lead generation, and sales processes.
Experience using CRM, LinkedIn Sales Navigator, Apollo, or other sales intelligence/prospecting tools is a plus.
Strong research and analytical skills, with the ability to turn information into clear and actionable insights.
Strong attention to detail and ability to maintain accurate prospects and client information.
Good organizational and time-management skills, with the ability to manage multiple tasks and priorities.
Proactive, responsible, and willing to take ownership of assigned tasks.
Good teamwork and communication skills
Nice-To-Have
Experience in B2B services, IT services, BPO, outsourcing, SaaS, technology, or other international business environments.
Experience conducting account research and identifying decision-makers within target companies.
Familiarity with outbound sales methodologies and tools
Experience supporting sales teams targeting international markets.
WHAT WE OFFER: We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:
A competitive monthly salary
13th month Tet bonus & bi-annual performance bonus
12 Annual Leaves + 2 Sick Leaves + 1 Birthday Leave
Annual salary review
Attractive employee awards: Employee of Year, Semi-Annual outstanding employee
Social insurance and healthcare insurance upon Vietnam Labor Code
PTI insurance package, and annual health check
An open culture that spurs creativity, innovation, and inclusivity
Diverse activities to foster relationships, including company trips, year-end party, employees' birthdays
An open-space office, a cafeteria, and a range of modern equipment
Other allowances from referrals and special occasions (weddings, seniority, and new-born baby)
WORK LOCATION: Onsite at The District Building, 159C De Tham, Cau Ong Lanh Ward, HCMC
WORKING HOURS: 9AM - 6PM (Mon - Fri)