Sales Team Leader - Mice/incentive (Inbound)

Primary Objective: Lead and manage the MICE/Incentive sales team to drive revenue growth, develop corporate client relationships, and deliver high-quality travel and event solutions for inbound groups to Vietnam.
Key Responsibilities
• Team Leadership & Performance
o Supervise and coach the MICE/Incentive sales team to achieve sales targets
o Monitor KPIs and ensure consistent performance across the team
o Organize regular training and skill development sessions
• Client Acquisition & Relationship Management
o Identify and approach potential B2B clients (corporate, agencies, associations)
o Build and maintain strong relationships with international partners and clients
o Understand client needs and tailor proposals accordingly
• Product Development & Event Solutions
o Collaborate with internal departments to design customized incentive programs and MICE packages
o Ensure alignment with client expectations, budget, and destination highlights
o Stay updated on Vietnam's tourism offerings, venues, and logistics
• Sales Operations & Contracting
o Oversee quotation, negotiation, and contract finalization processes
o Coordinate with suppliers and operations team for smooth execution
o Escort clients during site inspections or events when needed
• Reporting & Market Insights
• Analyze sales data and market trends to identify growth opportunities
• Provide regular reports to senior management
• Contribute to strategic planning and product innovation