Mô tả công việc
YOU WILL:
• Be responsible for the daily management, work allocation and performance evaluation of the pre-
sales support team to ensure its efficient operation.
• Guide and supervise team members in performing pre-sales support tasks, including customer
consultation, sales opportunity discovery, product recommendation and assistance with online
purchase.
• Assist in formulating and optimizing pre-sales support processes and service standards to enhance
customer satisfaction and sales conversion rates.
• Regularly organize team training to improve members' capabilities in product knowledge,
communication skills and service awareness.
• Closely collaborate with sales, technical and other departments to facilitate the smooth conversion
of customer sales inquiries and subsequent follow-ups.
• Monitor teamwork data, conduct analysis and reporting, and propose improvement suggestions
for implementation.
• Maintain team morale in high-pressure environments and motivate members to achieve both
individual and team performance goals.
Yêu cầu
• 2-3 years of management experience in a Pre-Sales Lead, or Sales Lead or
Telesales Lead.
• Fluent in Chinese and English.
• Experience supporting or selling to Chinese-speaking markets.
• Experience in the Tech industry or SaaS/online platforms is preferred.
• Strong data sensitivity, with the ability to identify performance gaps through data analysis and implement effective improvement actions.
• Excellent communication, coaching, and stakeholder management skills, with the ability to collaborate effectively across departments.
• Proven ability to perform under pressure, stay composed in high-volume or fast-changing environments, and lead the team to consistently high levels of performance.
Quyền lợi
Chăm sóc sức khoẻ
90% contribution of the gross salary to social insurance
Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract
Nghỉ phép có lương
20 days leave (12 days of annual leave and 8 days of sick leave)
Máy tính xách tay
Full working equipment will be provided
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Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
KỸ NĂNG
Management Experience, Fluent in Chinese, Chinese, Pre-sales, Pre-sales, Telesales
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
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Thông tin chung
Nơi làm việc
- Lancaster Luminaire Building, 1152-1154 Lang Street, Lang Thuong Ward, Hanoi City, Vietnam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 31/07/2026
We are iTechwx, established in mid-2022, with 700 employees across 4 offices in Ho Chi Minh City and Ha Noi City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, Microsoft Office 365.
Our culture is built on the pillars of accountability, passion, and professionalism. With these...
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