Sales Trainee

The position is responsible for supporting the Sales Team in sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.
Primary Responsibilities Sales Support
• Coordinate all group arrangements
• Work with group contacts to facilitate program planning and requirements
• Communicate group needs and specifications to all relevant departments
• Input all group bookings and update booking activities in the system on a weekly basis
• Maintain proper records and filing system in accordance to hotel's sales administration process
Other Responsibilities
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management
Main Complexity/Critical issues in the Job
• Defines precise client's requirements and ensures that the services offered corresponds effectively to their requests
• Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed