Mô tả công việc
This role supports a global Transaction Monitoring program for an ecommerce and social commerce environment. The operating model covers Transaction Monitoring, KYC/KYB, Sanctions, Enhanced Due Diligence, and regulatory reporting activities across a three-tier alert lifecycle:
Oversee sanctions alert queues, high-risk escalations, true-match handling, close-hit review, false-positive quality, and aged-case control.
Coach analysts on name matching, aliases, transliteration, identifiers, ownership/control, sanctions evasion, goods/geography risk, and source evidence.
Ensure KYC/KYB data is used appropriately to assess UBOs, controllers, payees, counterparties, connected parties, and indirect exposure.
Review complex cases involving indirect ownership, opaque corporate structures, high-risk routing, dual-use goods, virtual asset exposure, or sanctions-evasion typologies.
Coordinate with KYC/KYB, EDD, Transaction Monitoring, Fraud, QA, and compliance stakeholders for consistent disposition and escalation.
Manage daily queue allocation, capacity planning, aging, SLA risk, attendance, productivity, and quality outcomes.
Coach analysts on case judgment, evidence standards, written English, escalation quality, and AI-output validation.
Details will be discussed during the interview.
Yêu cầu
From 4 years of experience in relevant Transaction Monitoring, including hands-on case review experience and people/process leadership exposure.
Experience leading financial crime teams in BPO, fintech, ecommerce, banking, payments, or digital platform environments.
CAMS, CFE, CGSS, or equivalent certification is preferred.
Ecommerce exposure or experience is preferred, especially in marketplace, social commerce, digital platform, fintech, payments, or online seller-risk environments.
Strong command of written and spoken English, with ability to review and improve analyst narratives.
Strong process-control mindset with experience managing SLAs, AHT, backlog, productivity, and quality metrics.
Ability to interpret QA trends, coach to policy, handle ambiguity, and escalate material process risks.
Comfort working in an AI-augmented operations model where analysts validate AI outputs rather than simply process low-risk cases.
Quyền lợi
Global Project Leadership: Spearhead a high-performing team of specialists.
Cutting-edge Technology: Master advanced Financial Crime platforms & specialized data-driven tools.
Full Insurance Compliance: 100% Social Insurance coverage based on your actual gross salary.
Strategic Career Path
International Exposure: Collaborate directly with global partners and industry experts under international compliance standards.
Bảo hiểm xã hội, Khám sức khỏe định kỳ, Team building, Du lịch hàng năm, Thưởng tháng 13, Thưởng hiệu quả làm việc
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Thông tin chung
Nơi làm việc
- - Hà Nội: Phòng 303, tầng 3, tòa nhà Detech, số 8 Tôn Thất Thuyết, Phường Cầu Giấy (quận Cầu Giấy cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 25/05/2026
