Giám Đốc Điều Hành

- Oversee the operations functions of the hotel
- Hold regular briefings and meetings with all heads of departments.
- Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.
- Lead all key property issues including capital projects, customer service, and refurbishment.
- Handling complaints, and overseeing the service recovery procedures.
- Responsible for the preparation, presentation, and subsequent achievement of the hotel's annual Operating budget, Marketing, and sales Plan and Capital Budget.
- Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
- Further tasks will be discuss during interview
- Deliver hotel budget goals and set other short and long-term strategic goals for the property.
- Developing improvement actions, and carrying out cost savings.
- A strong understanding of P&L statements and the ability to react with impactful strategies
- Closely monitor the hotel's business reports daily and make decisions accordingly.
* BENEFITS:
- Working time: from Monday - Friday
- Salary: Negotiation Salary
- Service Charge: As monthly Hotel's business operation
- Annual leave: 12 days of annual leave/ year
- Insurances: Social Insurance as law
- Other agreements: parking, meal, bonus, ...