Responsibilities
Receive the knowledge transfer from the incumbent vendor, verify the project document, and create manuals if needed
Level 2, 3 support SAP Maintenance projects with SLA committed to the clients
Support hours: Japan time zone, primarily 8x5. (If the customer has any major change, release, or urgent issue, working out of service hours could be expected.)
Solve tickets/changes or customize updates for the customer
Work with customer business teams & project teams effectively
Understand the customer business processes and the IT landscape rapidly and be able to foresee the likely challenges
Report to
Project Manager/Project Leader
Other tasks as assigned
Requirements
Bachelor/master's degree in accounting/finance/economics/IT
3+ years of experience in at least one of the following SAP modules (FI/CO)
3+ years of experience in SAP Maintenance projects
Understanding of the software development life cycle and methodologies
Understand and evaluate the business process as-is & to-be
Understand about accounting and financial principles and localization
Mandatory languages: Professional level in Japanese
Benefits
Working location: Tang Nhon Phu Ward, Ho Chi Minh City
Salary range: Negotiate
