Scrum Master

Why work for us?
Every day, we at Hansen inspire and challenge today's utilities and telecoms to be tomorrow's next experience companies.
From North America to Australia and everywhere in between, you'll be part of a global team of technology professionals who work to enable our clients to innovate more freely and engage at a new level with their customers.
Working as part of our team in Vietnam you will have:
- Competitive Market Rate Salary - full salary (including SI contribution) during the probation period and 13th-month salary
- Twice yearly salary review
- Full participation in the annual Hansen Profit Share Program
- Great Leave Options - including 12 days annual leave during Year 1, increasing to 15 days annual leave and 12 days paid sick leave per year).
- Premium healthcare for employee and dependents (spouse and {all} children and support for parents). Also, free comprehensive annual check-up for employees.
- Wellness benefit: VND 2million annually for fitness package/devices
- Free lunch, snacks, and drink in our new modern offices, which have a cool open atmosphere with an outdoor cafe, bar, and recreation area in District 2 - including free scooter parking
- Continuous Learning and Development, including personalised LinkedIn Learning - online content platform.
- Work from Home opportunities supported.
- Reward and Recognition - Company-sponsored trips and events, tenure milestones, and global recognition program.
- New, modern developer laptop, 2 large monitors, and headset.
- An international work environment, highly skilled colleagues to learn from both locally and globally where you can develop your IT career and English skills.
You will contribute by:
In this role, you will work as part of the team who are responsible for ensuring that development teams follow scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments.
Execute on Scrum Master responsibilities, including organizing and facilitating daily stand-up meetings, retrospectives, sprint and release planning, demos and other Scrum-related ceremonies.
Ensure that the development teams are practicing/following core agile principles of collaboration, prioritization, team accountability, and visibility.
Update agile tracking systems to provide transparency on Product & Sprint Backlogs, recommend improvements and assist in changes to best practice, and support Development Managers and Product Managers as necessary.
Lead cross-functional teams to create business outcomes together with Product Owners and/or Business Analysts and Project Manager/Delivery Manager.
Assist with internal and external communication, improving transparency, and information sharing.
Facilitate discussion, decision making, and conflict resolution.
Participate proactively in developing and maintaining team standards, tools, and best practices; maintain process documentation.
Assist team with making appropriate commitments through story selection and task definition.
Help Project Manager/Delivery Manager with project plans, schedules, and resource assignments as required to respond to emerging requirements and risks.
Understand Team dependencies and actively mitigate blockers.
Empower the teams to self-organize; improve their productivity.
Participate in the organizing and planning of the development schedule.
Assist the scrum teams to prioritise and deliver production maintenance (Business-As-Usual) work and Project work, according to capacity
Support implementation of CI/CD and DevOps practices and tools in maturing environment