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Senior Account Manager (Sales B2C)
Work Location: Ho Chi Minh
Job type: Full-Time
Posted: [protected info]
Salary: 30,000,000 - 33,000,000 VND / Monthly
Email: [protected info]
Job Description
The Retail Sales Executive is responsible for the retail sales towards achievement of company sales objectives within the country. The role is accountable for developing new business opportunities from the corporate segments to achieve the sales targets, through relationship development and management with key customers and business partners.
• To have sound commercial sense, business acumen and strong sales funnel management capabilities, able to prospect new business opportunities effectively.
• To work very closely with Product Marketing team to ensure all the product management and sales activities are perfectly in synchronization with each other at all times.
RESPONSIBILITIES
• Ability to formulate, plan & implement creative sales strategies to create demand, opportunities, maximizes market penetration and accelerates sales growth development.
• To explore and identify opportunities to drive continuous improvement in sales and actively promote company's products and image to the related customers market coverage.
• Ability to perform sales forecasting and customer relationship management.
• To arrange product demonstrations and benchmark tests for major account customers.
• To conduct market research on competitor's performance/activity and pricing.
• To participate in adhoc projects or assignments as directed by the Direct Manager
• To have sound commercial sense, business acumen and strong sales funnel management capabilities, able to prospect new business opportunities effectively.
• To work very closely with Product Marketing team to ensure all the product management and sales activities are perfectly in synchronization with each other at all times.
RESPONSIBILITIES
• Ability to formulate, plan & implement creative sales strategies to create demand, opportunities, maximizes market penetration and accelerates sales growth development.
• To explore and identify opportunities to drive continuous improvement in sales and actively promote company's products and image to the related customers market coverage.
• Ability to perform sales forecasting and customer relationship management.
• To arrange product demonstrations and benchmark tests for major account customers.
• To conduct market research on competitor's performance/activity and pricing.
• To participate in adhoc projects or assignments as directed by the Direct Manager
KEY RESULT AREAS (KRA) MAJOR ACTIVITIES OUTCOME
Monitoring and tracking of individual sales team
activities • Monitor sales activities report submitted on a
weekly basis
• Feedback to individual sales staff on direction
taken by them
• Build effective customer relationship
management • Sales activities reports created
• Increased understanding of sales direction to
be undertaken by individual sales staff
• High level of customer service and customer
satisfaction maintained
activities • Monitor sales activities report submitted on a
weekly basis
• Feedback to individual sales staff on direction
taken by them
• Build effective customer relationship
management • Sales activities reports created
• Increased understanding of sales direction to
be undertaken by individual sales staff
• High level of customer service and customer
satisfaction maintained
Planning of yearly sales activities and strategies • Plan sales strategies and activities to drive
sales target
• Identify the right strategy to drive business
activities • Yearly sales strategy planned and
communicated
• Report tracking submission: Sales Report
Monthly
sales target
• Identify the right strategy to drive business
activities • Yearly sales strategy planned and
communicated
• Report tracking submission: Sales Report
Monthly
Identification of key business opportunities in the
retail sales industry • Identify buying and spending trends of large
corporate & government customers to
accurately forecast business revenue
• Identify budget plan for delivery of services to
corporate & government customers • Updated knowledge on the movements of key
clients within the corporate & government
industry for accurate identification of repeat
order opportunities
• Maintained smooth delivery of quality service
of corporate & government customers for
increased customer retention
retail sales industry • Identify buying and spending trends of large
corporate & government customers to
accurately forecast business revenue
• Identify budget plan for delivery of services to
corporate & government customers • Updated knowledge on the movements of key
clients within the corporate & government
industry for accurate identification of repeat
order opportunities
• Maintained smooth delivery of quality service
of corporate & government customers for
increased customer retention
KEY RESULT AREAS (KRA) MAJOR ACTIVITIES OUTCOME
Channel partner development & management • Implement and keep track marketing and
rebate programs to motivate channel partners
& achieve business objectives.
• Work closely with dormant resellers/master
dealers/modern trade/online channel to
reactivate.
• Identify potential reseller needs and interests
• Analyse channel partners' sales and industry
trends and make appropriate
recommendations on strategies to
improve/enhance sales.
• Work with product managers to manage
channel partners' price discount or sales
promotion support requests.
• Active engagement of top 20%
resellers/master dealers/modern trade/online
channel to increase depth of sales. • Achieve sales targets & other marketing
objectives. Motivated channel partners.
• Revival of dormant resellers/master dealers'
sales.
• Effectively communicate benefits and
opportunities available to meet needs and
interests.
• Long-range planning needs are met. Sales
recovery and sales over-achievement.
• Timely response to channel partners' request.
• Top of mindshare. Increased sales.
rebate programs to motivate channel partners
& achieve business objectives.
• Work closely with dormant resellers/master
dealers/modern trade/online channel to
reactivate.
• Identify potential reseller needs and interests
• Analyse channel partners' sales and industry
trends and make appropriate
recommendations on strategies to
improve/enhance sales.
• Work with product managers to manage
channel partners' price discount or sales
promotion support requests.
• Active engagement of top 20%
resellers/master dealers/modern trade/online
channel to increase depth of sales. • Achieve sales targets & other marketing
objectives. Motivated channel partners.
• Revival of dormant resellers/master dealers'
sales.
• Effectively communicate benefits and
opportunities available to meet needs and
interests.
• Long-range planning needs are met. Sales
recovery and sales over-achievement.
• Timely response to channel partners' request.
• Top of mindshare. Increased sales.
Delivery of sales reports • Update record of each Sales Staff's sales
activities reports and progress
• Update record of all Retail Sales main clients
and sales development activities with
Dealers/SI • An effective report for efficient sales and
customer relationship management delivered
• Report submission tracking: Weekly
Attendance Report
activities reports and progress
• Update record of all Retail Sales main clients
and sales development activities with
Dealers/SI • An effective report for efficient sales and
customer relationship management delivered
• Report submission tracking: Weekly
Attendance Report
Planning and implementing the overall Distribution
Channel Strategy • Monitor the implementation of the distribution
channel strategy, considering the following
factors to drive growth
a) Overall Product Portfolio
b) Strategic importance and priorities of certain product categories
c) business model
d) Competitor's situation
e) available resources (includes staff
headcount) • Achieved Sales Target set for the EAP-R
against the overall regional target
• Report submission tracking:
a) Sell-Thorough & Inventory Report -
Monthly
b) Competitors Tracking Report - Weekly
Channel Strategy • Monitor the implementation of the distribution
channel strategy, considering the following
factors to drive growth
a) Overall Product Portfolio
b) Strategic importance and priorities of certain product categories
c) business model
d) Competitor's situation
e) available resources (includes staff
headcount) • Achieved Sales Target set for the EAP-R
against the overall regional target
• Report submission tracking:
a) Sell-Thorough & Inventory Report -
Monthly
b) Competitors Tracking Report - Weekly
Managing the distribution of channel Stock/
Sell Out/Through • Collaborate with the Product Marketing Team
to ensure the monitoring of the stock is well
kept track and sold through
• Monitor ongoing changes in the Distribution
Channel (e.g. Channel throughput evolution,
plan and implement distribution
strategy)
• Monitor, monitor and keep track of channel
stock and sell-through (2nd/3rd Tier Reseller)
• Monitor the financial and operational aspects
of the channel on a regular basis e.g. credit
worthiness, inventory level • Channel Inventory is appropriately stocked
with 1 - 2 months' worth of channel stock
• Management is updated and consulted on
credit limit reduction/increase and/or
termination of trading
• Timely and accurate monthly report on the
sales and channel situation delivered to the
management
• Reports submission tracking: Quarterly
Channel Report
Sell Out/Through • Collaborate with the Product Marketing Team
to ensure the monitoring of the stock is well
kept track and sold through
• Monitor ongoing changes in the Distribution
Channel (e.g. Channel throughput evolution,
plan and implement distribution
strategy)
• Monitor, monitor and keep track of channel
stock and sell-through (2nd/3rd Tier Reseller)
• Monitor the financial and operational aspects
of the channel on a regular basis e.g. credit
worthiness, inventory level • Channel Inventory is appropriately stocked
with 1 - 2 months' worth of channel stock
• Management is updated and consulted on
credit limit reduction/increase and/or
termination of trading
• Timely and accurate monthly report on the
sales and channel situation delivered to the
management
• Reports submission tracking: Quarterly
Channel Report
Job Requirements
EDUCATIONAL QUALIFICATIONS
• Bachelor's Degree/ Diploma in Business Administration or a related field (e.g. Sales,
Marketing)
• Bachelor's Degree/ Diploma in Business Administration or a related field (e.g. Sales,
Marketing)
RELEVANT EXPERIENCE
• Minimum 3-5 years of experience in Sales, especially in the IT industry
• Experience and strong knowledge in using and communicating about scanners, printers,
digital imaging equipment and software
• Minimum 3-5 years of experience in Sales, especially in the IT industry
• Experience and strong knowledge in using and communicating about scanners, printers,
digital imaging equipment and software
PERSONAL CHARACTERISTICS & BEHAVIOURS
• Self-motivated and independent, with a strong ownership for responsibilities
• Results-oriented, with an awareness of industry trends, market, and competitors' activity
• Honest, discreet and with a high level of integrity
• Influential personality with strong problem solving and negotiating skills
• Strong business relationship management skills
• Fluent in English (verbal and written)
• Self-motivated and independent, with a strong ownership for responsibilities
• Results-oriented, with an awareness of industry trends, market, and competitors' activity
• Honest, discreet and with a high level of integrity
• Influential personality with strong problem solving and negotiating skills
• Strong business relationship management skills
• Fluent in English (verbal and written)
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Thông tin chung
- Ngày hết hạn: 04/10/2024
- Thu nhập: 30,000,000 - 33,000,000
Giới thiệu công ty
40Hrs was founded in San Jose, California since 2000. Today we have a team of bright, talented recruiters that give the firm a balance of experience and breadth of in-depth exposure to the various industries in: administration, finance, manufacturing, engineering, logistics, IT, biosciences and...
40Hrs was founded in San Jose, California since 2000. Today we have a team of bright, talented recruiters that give the firm a balance of experience and breadth of in-depth exposure to the various industries in: administration, finance, manufacturing, engineering, logistics, IT, biosciences and...
Quy mô công ty
Từ 1000 - 5000 nhân viên
Việc làm tương tự
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.