Senior Account Manager

1. Job Description:
Account Management
• Act as a brand ambassador who understands clients' business and conveys it to internal teams;
• Take initiative in account management tasks, which include meeting up with clients, taking briefs, brainstorming, conducting research about brands and consumers, etc.
• Monitor work progress and keep in touch with clients during all stages (briefing, proposing, contracting, production, campaign management);
• Responsible for organizing and managing the work of the internal team, ensuring timely completion and quality of work;
• Predict problems that may arise and prepare solutions;
• Solve challenging client requests or issue escalations as needed;
• Responsible for managing 4 - 6 big accounts simultaneously in a smooth and effective way;
• Control and be responsible for the P&L of the projects, as well as monitoring and optimizing the projects' profit margin;
• Balance competing priorities of multiple projects while meeting strict deadlines is critical;
• Lead internal and external meetings;
• Solve problems and advise clients on the spot;
• Follow up payment as per the contract, report directly to the Account Director and Accounting team if delays;
• Submit regular reports as requested by the Line Manager.
Business Development
• Build and maintain relationships with the client's direct working team (middle manager);
• Proactively seek new business opportunities from current clients and new clients;
• Self-plan individual and department targets and achieve results based on the business direction of the company.
Team Management
• Lead, train and manage AS & SAE and AE;
• Recruit account team members;
• Solve team and cross-team problems;
• Maintain the spirit and values of the agency to the team.
2. Job Requirements:
• BA degree, knowledge in communication and marketing, especially digital marketing;
• At least 3+ years of experience in similar positions;
• Experience in IMC Marketing, Creative Agency;
• Problem Solver with a "CAN DO" attitude;
• Ability to work under pressure and a strong sense of urgency;
• Effective multitasking, time management, presentation skills, strategic and innovative thinking;
• Strong interpersonal skills and a team player;
• English requirement: Working Proficiency
3. Benefit:
• Work in a very motivated & open working environment
• Competitive salary and bonus based on the actual performance
• Exclusive benefit packages for management-level
• Social Insurance, Health Insurance as required by law
• 24/7 Private Health Insurance
• Team building, company trips, and bonding activities.
4. Working time & place:
• Working hours: 09:00 AM - 06:00 PM, Monday to Friday
• Place: FIT24 Building, No.1 03/02 Street Ward 11 District 10 HCM
5. Apply:
Send your CV/Port to [protected info]