Senior Account Manager

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role
At Diebold Nixdorf, we transform the way over 75 million people around the world bank and shop. We are global leaders in connected commerce, enabling seamless, secure, and modern customer experiences across the financial and retail sectors. Our portfolio includes advanced self-service technologies (ATMs, POS terminals), software platforms, cybersecurity, and managed services.
Join us as we drive the future of banking building deep client partnerships and delivering cutting-edge solutions that power commerce across the globe.
We are seeking a Senior Account Manager to lead our strategic sales and account development efforts in the Vietnam banking sector. This high-impact role requires a seasoned enterprise sales leader with deep industry knowledge and a proven ability to build long-term C-level client relationships, drive digital transformation agendas, and consistently deliver on aggressive sales targets.
The successful candidate will own the full P&L of assigned banking accounts, manage the complete solution selling cycles, and orchestrate multi-disciplinary teams to deliver end-to-end value across our hardware, software and services solutions. The Sales shall be executed through our established partner ecosystem.
Key Responsibilities
• Own the end-to-end sales lifecycle from prospecting to closing, while managing and expanding existing top-tier banking relationships.
• Develop and execute a strategic, territory-specific go-to-market plan to identify, prioritize, and convert high-potential enterprise accounts.
• Drive Diebold Nixdorf solution selling through value-based business cases, competitive positioning, and C-level engagements.
• Build and maintain a robust pipeline through customer engagements, partner collaboration and deep market insight.
• Execute territory research and whitespace analysis to uncover upsell, cross-sell, and transformation opportunities within existing accounts.
• Maintain accurate CRM forecasting, pipeline hygiene, and activity tracking through the Salesforce platform.
• Lead internal deal governance processes while engaging stakeholders across product, legal, services, and delivery.
• Oversee customer success and post-sale service quality by aligning with internal delivery and technical teams.
• Represent DN's vision and product roadmap to clients, positioning the full suite of DN solutions to solve customer business problems.