Senior Application Engineer

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I. Company Overview:
With 30+ years of development, Toan Thang Engineering Corp (TTE) is a leading engineering solutions provider in Vietnam. We specialize in supplying valves, pumps, compressors, mechanical seals, and rotating equipment to the Oil & Gas, Petrochemical, Power, and Heavy Industry sectors.
As the exclusive representative of global brands such as Emerson, Flowserve, we combine world-class technology with local expertise through our 2 offices and 3 service workshops across Vietnam.
II. Key Responsibilities:
1. Technical supports
- Receiving customers' requests for products' information and bidding, reviewing the technical requirements of customers.
- Designing the companies' products, selecting suitable equipment, datasheet, detailed drawings, technical requirements and evaluation.
- Directly working with the suppliers on the technical requirements of the product.
- Reviewing and checking the General Arrangement drawings of Pumps, technical parameters, categorizing equipment provided by the Firms and the ones purchased outside
- Providing technical consultancy for quotations and contracts.
- Supporting the E&I scope of bids and projects: selecting and sizing instrumentation and control products, preparing instrument datasheets and signal/power/hazardous-area requirements, and ensuring compatibility with customers' DCS/ESD/F&G and project specifications.
- Training other Application engineers in techniques (if needed)
- Tracking and participating in contract performance.
- Tracking production and delivery processes of suppliers.
- Checking the products' quality before shipping to customers.
- Preparing and compiling technical documents required in bid proposals.
- Analyzing the drawings, categorizing equipment provided by the Principals or Supplier.
- Searching and suggesting to the supervisors to be able to choose a reputable, qualified supplier with the best price.
- Following the performance of the contracts and technically supporting promptly.
- Supporting customers in installing, repairing products and spare parts provided by Toan Thang.
- Searching and collecting information of the market and customers.
- Supporting Sales Department in collecting information of the market and customers.
- Consolidating and reporting market information and customers upon requests.
2. Trade support
- Participating in evaluating equipment prices and proposals for choosing equipment (Pumps...) so that can ensure the prices will not exceed the proposed range.
- Evaluating both prices and content of the trade terms in the quotation of suppliers (if any).
3. Contract execution support
- Joining the bid-to-execution handover: reviewing awarded contracts/POs, technical scope, deviations and exclusions, and clarifying them with customers, EPC contractors and the Project/Sales team.
- Tracking and participating in contract performance; following contract milestones and promptly providing technical support throughout execution.
- Preparing, submitting, and following up on vendor documents (datasheets, GA drawings, P&ID/loop mark-ups, calculations, material certificates, ITP, O&M manuals) and closing technical comments until approval by customers/EPC/consultants.
- Coordinating with Principals and suppliers on technical clarifications, design changes, and manufacturing schedules; tracking production and delivery processes of suppliers.
- Organizing and witnessing FAT/inspections (including third-party inspection), checking the products' quality and documentation (data book/MDR) before shipping to customers if needed.
- Supporting installation, commissioning, SAT, and start-up at site, punch-list closure, and warranty handling in coordination with the service team.
- Supporting the technical aspects of variation orders and claims, and reporting contract execution status and risks to the Sales Manager and management.
4. Other tasks:
- Performing other tasks as requested by the Company.
- Supporting in the projects and trainings appropriate to the workload and technicality.
- Attending classes / training courses organized by the Company / Principals, being willing to sign training contracts with the working period committed which is regulated in the Company's regulations when participating in the training courses.