Senior Associate, People & Culture Operations & Services

Mô tả Công việc
JOB SUMMARY
We are looking for a people-oriented and highly-motivated individual who thrives in a dynamic environment, enjoys collaborating with diverse stakeholders, and is eager to expand their expertise. This role offers significant exposure across the employee lifecycle, with ample opportunities to learn, grow, exercise creativity, and make a meaningful impact on our people and culture.
As a key member of the People & Culture (P&C) team, the Senior Associate, People & Culture Operations & Services provides broad-based support across a range of people disciplines, contributing to initiatives that enhance both employee experience and organizational effectiveness. Working closely with P&C Business Partners (PCBP), this role offers the opportunity not only to ensure the smooth execution of day-to-day people operations, but also to identify improvements and bring innovative ideas to life.
JOB RESPONSIBILITIES
Talent Acquisition
Supporting the PCBP, manage end-to-end recruitment for entry to mid-level hiring. Implement sustainable recruiting plans to search, identify, attract and recruit the best talents.
Maintain applicant tracking system (ATS), recruiting reports, key talent acquisition metrics and other recruitment administration functions as required
Partner and align with the business stakeholders/hiring managers to support hiring needs including use of data driven insights during discussions with these stakeholders
Proactively seek market intelligence to gain competitive advantage in attraction, assessment, and sourcing methodologies.
Support Early Careers Programme and employer branding initiatives such as recruiting events, branding and marketing efforts, or administration of assessment days/centers.
People Operations & HRIS
Execute and manage end-to-end people processes across the employee lifecycle (onboarding, offboarding, transfers, promotions, etc.).
Maintain accurate and up-to-date employee records in HR systems and files, ensuring compliance with data protection and confidentiality standards.
Assist in organizing training sessions, performance management cycles, culture-building and employee recognition programs.
Prepare P&C documentation including contracts, letters, and memos in a timely and accurate manner.
Support in all work passes related matters/documentations.
Respond to employee queries related to P&C policies, benefits, procedures, and HRIS tools.
Employee Engagement & Internal Communication
Assist in coordinating engagement and well-being programs, town halls, and internal events.
Support implementation of employee feedback mechanisms (e.g. culture & pulse surveys) and contribute to related improvement initiatives.
Manage external vendors and internal task forces to achieve exceptional execution.
Manage channels, draft announcements, and gather employee feedback to foster a positive workplace culture.
Employee Lifecycle Process Improvement
Support global and local P&C projects and initiatives to reengineer and enhance processes Identify areas for improvement in P&C operational processes and participate in enhancement projects.
Partner with Group HRIS team to provide insights and data relating to business process, audits, reporting and any new requirements.
Contribute to P&C data reporting and analytics, generating insights for decision-making.