Senior Business Analyst

Work directly with customers and stakeholders to understand business needs, objectives, and system requirements.
Lead requirement gathering and clarification through meetings, workshops, interviews, and document analysis.
Analyze and translate business requirements into clear functional requirements, user stories, acceptance criteria, process flows, and related BA documents.
Analyze AS-IS processes and support definition of TO-BE processes and system solutions.
Work closely with Project Managers, Developers, QA, Solution Architects, and UI/UX teams to ensure requirements are clearly understood and implemented correctly.
Manage requirement changes, dependencies, assumptions, gaps, and impacts throughout the project lifecycle.
Support backlog refinement, sprint planning, UAT, and requirement-related issue clarification.
Proactively identify unclear, missing, or conflicting requirements and work with stakeholders to resolve them.
Support presales activities such as requirement analysis, project scoping, estimation, and proposal preparation when required.
Attractive Income Minimum of 13 months' salary per year Annual salary review Monthly performance bonuses, project bonuses, holiday bonuses, Tet bonuses, etc. Maternity allowance for female employees in addition to social insurance benefits Health Care Annual health check-up at high-quality medical centers Comprehensive health insurance program - Rikkei Care Career Development Participation in regular training programs conducted by local and international experts Company sponsorship for international certification exams Achievement bonuses for obtaining language certificates Opportunities to work in Japan, the U.S., Korea, and many other countries worldwide Dynamic and Positive Work Environment Flexible working hours; weekends off (Saturday & Sunday) 12 annual leave days + 1 company trip day Quarterly team-building events and annual company trips Participation in indoor, outdoor, and e-sports tournaments Join various clubs: football, table tennis, badminton, swimming, music, English, and more
Bachelor's degree in IT, Computer Science, Business Information Systems, or a related field.
3+ years of experience as a Business Analyst in software development projects.
Strong experience in requirement elicitation, analysis, documentation, and stakeholder management.
Experience working directly with international customers is preferred.
Good understanding of SDLC and Agile/Scrum methodologies.
Able to write clear user stories, acceptance criteria, functional specifications, and business process flows.
Good understanding of system integration, APIs, data flows, and system dependencies.
Strong analytical, problem-solving, communication, and facilitation skills.
Able to work independently and take ownership of BA activities.
Good spoken and written English.
Domain Experience
Practical experience in Banking / Financial Services or Logistics / Supply Chain projects.