Senior Data Analyst
Hạn nộp hồ sơ: 09/12/2026 (Còn 24 ngày)
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Key Responsibilities
Customer Intelligence & Data Foundation
- Define and manage roadmap for data foundation, customer profiling & segmentation and modelling based on business priorities to support CRM, marketing, commercial, and general business strategies.
- Develop customer analytics solutions, including predictive models, propensity scores, behavioural segments, and other inferred customer attributes.
- Establish standard operating procedures, documentation, and collaborate with data analysts and IT team to operationalize analytical models.
- Regularly review and enhance segmentation logic, model assumptions, variables, and thresholds to improve accuracy, relevance, and business impact.
Business Analysis & Strategic Insights
- Lead analysis to address business questions, deliver business insights and strategic recommendations for decision-makers.
- Measure impact of strategic initiatives, campaigns related to customer behaviours and recommend opportunities for optimization.
- Proactively identify new analytical opportunities that can improve customer experience and business performance.
Business Intelligence & Reporting
- Develop and maintain automated dashboards and analytical reports using BI tools to monitor customer segments, segment migration, model performance, and key business measurements.
- Ensure dashboards and reporting pipelines are accurate, reliable, scalable, and easy for business users to interpret.
Data Project Management
- Lead end-to-end delivery of supplier dashboard initiative in collaboration with IT, Commercial, and other relevant departments.
- Define project scope, requirements, milestones, dependencies, risks, and acceptance criteria.
- Support user acceptance testing, implementation, documentation, and post-launch performance reviews.
Collaboration
- Serve as a trusted analytical partner to CRM, Marketing, Commercial, IT, and other business units.
- Present analytical findings and recommendations to senior management and leadership in a clear and compelling manner.
- Promote best practices in analytics, experimentation, data visualization, model governance, and insight communication.
Qualifications & Skills
Required
- 5+ years of experience in data analytics, data science, business intelligence.
- Strong proficiency in SQL and working with large, complex datasets.
- Hands-on experience using Python or R for data preparation, statistical analysis, modelling, and automation.
- Strong project-management and stakeholder-management skills, with experience coordinating cross-functional initiatives.
- Strong written, verbal, and presentation skills, including the ability to explain technical concepts to non-technical and senior audiences.
Preferred
- Experience in retail, consumer businesses, e-commerce, CRM, loyalty programs, or customer lifecycle management.
- Experience working with data warehouses (e.g., PostgreSQL, Redshift).
- Familiarity with ETL/ELT processes, data pipelines, or data modelling.
- Experience operationalizing analytical models or customer segments in a production environment.
Thông tin chung
- Thu nhập: Thỏa thuận
Việc làm tương tự khác
International Federation of the Phonographic Industry
Hà Nội, Hồ Chí Minh
Thỏa thuận
IFPI
Hà Nội, Hồ Chí Minh
Thương lượng
Tập đoàn bán lẻ Central Retail
Xem trang công ty- Địa chỉ công ty: 163 Phan Đăng Lưu, Phú Nhuận, TP HCM.
- Quy mô: Trên 10.000 nhân viên
- Lĩnh vực: Bán lẻ/ Bán sỉ/ Thương mại, Thực phẩm - Đồ uống
Thông tin công việc
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