Senior Human Resource Generalist

About us:

Prime Commerce is a leading Digital Commerce Agency in Vietnam, providing cutting-edge technology solutions and strategic communication services to drive brand growth. Operating in Vietnam, Malaysia, and Singapore, we are committed to innovation, agility, and digital transformation.

We are looking for a Senior HR Generalist who can take ownership of HR operations and strategic workforce development, ensuring a strong and dynamic HR framework for our fast-growing company.

We have offices in: Vietnam - Malaysia - Singapore.

KEY RESPONSIBILITIES

1. Talent Acquisition & Management

• Lead and manage the end-to-end recruitment process, ensuring timely hiring of top talents.
• Work closely with department heads to develop strategic workforce planning.
• Optimize recruitment processes, leveraging HR technology and digital hiring platforms.
• Build and implement Retention Strategies to enhance employee satisfaction and loyalty.
• Develop Competency Frameworks for performance evaluation and career growth planning.

2. Compensation & Benefits (C&B)

• Directly oversee payroll operations, social insurance, PIT, labor contracts, and other C&B functions.
• Ensure full compliance with Vietnamese labor laws and related regulations.
• Design and propose competitive salary & benefits structures, aligning with industry benchmarks.
• Manage HR budget & cost optimization strategies for sustainable workforce planning.

3. HR System Development & Performance Management

• Develop and implement a structured Performance Management System (PMS).
• Propose training & development programs that align with business objectives.
• Work with senior management to establish Career Path Development plans for employees.
• Ensure an efficient onboarding & offboarding experience for new hires and departing employees.

4. Employee Engagement & Culture Development

• Enhance employee experience by organizing team-building activities, internal events, and engagement programs.
• Manage internal communication channels to foster transparency and alignment across teams.
• Propose initiatives that strengthen company culture and improve workplace satisfaction.

JOB REQUIREMENTS:

• 4-5+ years of HR experience, with at least 2 years in a Senior/Lead HR role.
• Preferred candidates with experience in Digital, Tech, or Agency environments.
• Strong knowledge of HRIS, ATS, Payroll Software, and HR Tech Tools.
• Deep understanding of Vietnamese labor laws, social insurance, and PIT regulations.
• Strategic mindset, strong analytical abilities, and problem-solving skills.
• Excellent communication and negotiation skills, with the ability to work with senior management.
• Experience in Performance Management Systems (PMS) and Competency Frameworks is a plus.

BENEFITS:

• Competitive salary (negotiable based on experience)
• Fast-track promotion to HR Manager for outstanding performers.
• 12 annual leave days + Additional paid leave as per company policy.
• Transportation, work equipment, and other allowances as per company regulations.
• Internal training programs & professional development support.
• Company trips, team-building activities, and monthly workshops.