Senior IT Business Analyst

* WE NEED YOU:
- Act as the bridge between business stakeholders and technical teams to translate business needs into clear and actionable software/automation requirements.
- Lead requirement-gathering sessions, analyze business processes, and document user stories, process flows, and functional specifications.
- Collaborate closely with development teams to ensure proper understanding and implementation of requirements throughout the SDLC.
- Participate in defining project scope, priorities, effort estimation, and timelines.
- Contribute to solution design for automation initiatives, including workflow automation, software solutions, or RPA-related projects.
- Support pre-sales activities: analyze client needs, propose automation solutions, prepare materials, and join client presentations.
- Support testing activities through requirement validation, reviewing test cases, and participating in UAT.
- Provide post-delivery support and contribute to continuous system improvement.
- (Nice to have) Communicate with Japanese clients when required
* WORKING TIME: Service time: 8 AM - 5 PM, Monday - Friday & Bi-weekly Saturday