Senior IT Project Manager/ Technical PM

Key Responsibilities and Duties:
Lead and coordinate the delivery of demanding regulatory and enterprise projects for the Vietnam branches (HNI/HCM), acting as a Technical Project Manager to drive solutioning with Head Office/Regional teams, business departments, IT/Security teams, and vendors; support BAU under short SLAs; and contribute to process and Kaizen improvements to especially satisfy compliance, business needs, security, and sustainable operation.
• Project Leadership: Plan, execute, and control medium to large projects, i.e., regulatory (eInvoice, SBV ACC/CIC/AML report, eTax, eCustoms, etc.), HO/Regional solution rollouts (i.e., APH/NAPAS, AML/KYC, Treasury, transaction banking including CITAD/VCB, internet banking), and local solution projects for branch-specific requirements; contribute to frameworks and automation where feasible.
• Solution Design and Business Analysis: Clarify requirements across HNI/HCM; produce BRD including NFR/FSD, process maps, and acceptance criteria; align with One-Vietnam practices and SDLC.
• SDLC including Quality Assurance & Change Management: Enforce documentation completeness, test coverage, and release quality; minimize rework.
• Coordination: Interface with Head Office/Regional teams, business units, and vendors; manage schedules, risks, issues, and dependencies.
• BAU Support: Triage incidents, ensure SLA compliance, and support production stability and resilience for HNI/HCM.
• Compliance & Security: Coordinate vulnerability remediation, patching, and controls; ensure audit-ready documentation.
• Kaizen/Cost Optimization: Identify improvements to reduce overtime and HR costs; standardize processes and templates.
• Cross-Backup: Provide backup coverage within the application team to maintain continuity.