Mô tả công việc
Handle IT service requests and provide technical support using Jira Service Management
Provide internal
IT support, including onboarding/offboarding account management and device (OA) setup and retrieval
Manage and support internal SaaS platforms (e.g., Microsoft 365, Atlassian Jira/Confluence)
Operate and manage endpoint security solutions (ZTNA, MDM, DLP, ETC.)
Support internal infrastructure operations, including Linux-based servers and network systems (firewalls, L2-L3)
Manage IT assets and create/update manuals and guideline documentation
Growth Opportunities
We do not expect this role to be limited to repetitive ticket handling. Instead, we support engineers in gaining visibility into the end-user environment, establishing and improving security policies, and enhancing efficiency through automation.
We are committed to helping you grow into a true End-User Engineer and will work with you to build a clear career development roadmap.
Yêu cầu
Minimum 7 years of experience in End-User support or IT support roles
Strong collaboration and communication skills
Proactive, responsible, and adaptable to changes and problem-solving
Solid understanding of Windows Desktop and Linux OS, with troubleshooting capability
Basic knowledge of networking (TCP/IP, DNS, DHCP) and security concepts
Experience managing Microsoft 365 (Entra ID, Exchange Online, Teams, ETC.)
Preferred Qualifications:
Experience using and administering Atlassian tools (Jira, Confluence)
Experience with MS Intune (MDM), ZTNA solutions, EDR, and DLP
Scripting skills for automation (e.g., Python, PowerShell)
Experience with system/service integrations and troubleshooting
Experience setting up small office IT environments
Quyền lợi
Competitive salary + 13th month bonus
Retention bonus
Meals provided (Breakfast, Lunch, Dinner), Private Health Insurance, Hybrid work model
We care about your well-being and personal growth with Fun English classes, Happy Beer Parties, Football & Badminton Club, and more!
Be part of a cutting-edge R&D center focused on automotive SoC.
Thông tin khác
Địa điểm làm việc
TP.HCM:71 Hoàng Văn Thái, Quận 7
Thông tin chung
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 15/05/2026
Welcome to BOS Semiconductors, where innovation meets mobility. With a vision of "Leading mobility innovation with system semiconductors", we specialize in autonomous driving SoCs, Mega MCUs, and Gateway SoCs for the automotive industry. BOS Semiconductors Vietnam, established in 2022, focuses on hardware and software development for automotive SoCs, with a rapidly growing team. Join us in shaping the future of automotive technology!
Quy mô công ty
Từ 101 - 500 nhân viên
