Mô tả Công việc
RESPONSIBILITIES:
1. Leasing Documentation & Legal Administration
· Draft and manage professional Offer Letters, Lease Agreements, Addendums, and Proposals related to the operational activities of potential and existing tenants.
· Prepare and finalize technical dossiers including Premises Handover Minutes, Inventory Checklists, and Acceptance Certificates for leased areas.
· Compose and respond to official correspondences/dispatches to tenants with a professional and sophisticated tone, ensuring alignment with the Board of Directors' directives.
2. Tenant Sales Data & Performance Reporting
· Collect, consolidate and verify weekly and monthly sales data (turnover) submitted by all tenants ("TOS" - turnover sales).
· Maintain a clean, structured tenant sales database and ensure timely, accurate reporting from each tenant.
· Produce weekly and monthly tenant sales reports, including performance by category, floor, zone and individual tenant.
· Analyse sales trends, sales density (sales per sqm), year-on-year and month-on-month performance, and flag under performing or outperforming tenants to the
Sales Manager.
· Support turnover-rent calculations and reconciliation with the Finance team where applicable.
· Prepare clear charts, dashboards and commentary to support management decisions on tenant mix, leasing strategy and renewals.
3. Tenant Relations &
Business Development Support
· Manage the Leasing Hotline, acting as the first point of contact for prospective luxury brands; professionally identifying and screening tenant requirements.
· Support the Leasing Manager to negotiate contract renewals and extensions with existing tenants.
· Coordinate with the operations team for "Floor Checks" and physical premise handovers to ensure the space meets luxury brand standards.
· Maintain high standards of formal language in both written dispatches and face-to-face interactions with premium brand representatives.
4. Tenant Prospecting & Outreach
· Identify and research potential tenants aligned with Trang Tien Plaza's repositioning strategy and target tenant mix (premium fashion, lifestyle, F&B, beauty and experiential concepts).
· Build & maintain a tenant prospect database covering domestic and international brands.
· Support cold outreach, follow-ups, site tours and pitch presentations to prospective tenants.
5. Market Research & Reporting
· Conduct marker and competitive research on retail trends, tenant performance, rental benchmarks and consumer behaviour in Hanoi and Vietnam.
· Support the Sales Manager with data analysis, presentation and inputs for management and investor reviews.