Senior MarTech Solutions Consultant

1. Client Advisory & Business Consulting
Act as a trusted advisor and primary consulting contact for assigned enterprise clients.
Understand clients' business models, marketing strategies, customer lifecycle, and growth challenges.
Identify opportunities to improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
Proactively recommend MarTech use cases and strategies aligned with clients' business objectives.
Engage with marketing leaders, business stakeholders, and decision-makers to demonstrate solution value.
2. MarTech Solution Consulting
Translate business objectives into actionable solutions using Antsomi's CDP, CRM, Marketing Automation, Loyalty, and AI-powered capabilities.
Design customer segmentation strategies, personalized engagement journeys, and lifecycle marketing use cases.
Advise clients on campaign activation, omnichannel engagement, customer data utilization, and marketing performance measurement.
Collaborate with internal product and technical teams to validate solution feasibility.
Develop solution proposals, implementation roadmaps, and business use case documentation.
3. Solution Delivery & Project Management
Lead client-facing solution delivery from discovery and planning through implementation, UAT, and go-live.
Coordinate cross-functional teams, including Data Integration, Engineering, Product, and Operations.
Manage project scope, timelines, deliverables, dependencies, and client expectations.
Identify implementation risks, resolve blockers, and escalate critical issues appropriately.
Ensure solutions are implemented according to agreed business requirements and objectives.
4. Client Success & Business Outcomes
Drive product adoption and continuous value realization after implementation.
Monitor client usage, business KPIs, and marketing performance to identify improvement opportunities.
Conduct regular business reviews to demonstrate delivered value, performance insights, and recommended actions.
Proactively identify adoption gaps, client dissatisfaction, and potential churn risks.
Collaborate with Account Management and Commercial teams to support client retention, renewals, and expansion opportunities.
5. Internal Collaboration & Knowledge Sharing
Provide structured client feedback to Product and Engineering teams.
Share MarTech consulting best practices, reusable use cases, and implementation playbooks.
Mentor Junior Consultants and support their professional development.
Contribute to improving Antsomi's client engagement and solution delivery processes.