Senior Officer Of Domestic Payment

1. Planning tasks
- Planing the personal work schedule: monhtly/ quarterly/ yearly in accordance with the assigned duties and KPIs.
- To report self-KPIs performance to direct manager level.
2. Performing key tasks
- On the Payment Systems (Citad,VCB Money and the other channel payments (if any)), perform the following tasks:
• Tranfer to Branches/Departments pending incoming messages/query messages ;
• Process the Query/Refund messages;
• Coordinate with IT to guide branches/departments to smoothly manipulate domestic payment transactions on Core system;
• Coordinate with IT to timely correct errors/mistakes occurring during operation;
• Take part in implementation of developing/connecting with new domestic payment system (if any);
• To record errors/technical mistakes during operation of domestic payment systems and report to direct manager for timely adjustment.
- Archive documents as regulation.
- Review, update domestic payment services/products and propose /coordinate to upgrate the system.
- Coordinate with related units/departments to build/design domestic payment services/products
- Draft the usage guidelines on system operating and operational tools for domestic payment products/ services.
- Train and guide the usage guidelines to units/branches in the whole IVB system.
- Other tasks relating to system operational management of domestic payment .
3. Other
- To support branches on domestic payment operation and to collect their opinions/ feedbacks .
- To suggest solutions/ innovations relevant to domestic payment activites at IVB
- To perfom other tasks as assigned by Department/Division Leaders .