Senior Operations Efficiency - Hub Operations, SPX Express (HCMC)

Job Description
Reporting
Responsible for 100% accuracy in daily/weekly/monthly/yearly operations reports
Support Regional Operation Manager (ROM) by building relevant dashboards, reports, trackers, etc. to control responsible Hub/Region KPI and monitor its achievement
Propose new initiatives to manage performance of responsible hubs and optimize operation activities
Act as a data gate to represent ROM to provide data/input/information for other reports of the company as assigned
Projects
Initiate and help to implement new ideas to develop projects in multiple areas enhancing operational efficiency
Participate in other projects of the company as assigned and play the role of a connector who has a comprehensive understanding of Hub operations
Coordinate with all stakeholders e.g.
Operation
Excellence, Procurement, Feature, BI... to support their understanding about Hub operation and work with them in specific projects
Follow up feedbacks of the launched projects and adjust plans to best serve actual situations;
Internal control and audit
Develop a deep understanding of SPX in general and their assigned hubs/region in particular and actively identify operational issues for improvement
Do onsite visits and investigate problems arisen to report to ROM for their timely intervention and necessary guidance
Report any anomalies or inconsistencies to ROM upon realization in hub/region operation
Well control SOPs/regulations and be an internal trainer for the hubs/region to understand these SOPs/regulations when assigned
Administrative task
Collaborate with teams in the region and take charge of administrative tasks for the whole region including but not limited to organizing events/parties, ordering stationery, controlling uniform, finalizing payment/receipts and other ad-hoc tasks
Prepare proposals, and presentations as assigned
Other tasks are assigned by the Company from time to time.
Requirements
3+ years of industry experience with proven business impact
Be able to communicate with different stakeholders
Data analytics (Excel, SQL, etc) and an understanding of logistics operation will be a plus
Have good project ownership, strong analytical thinking, ability to learn quickly and can-do mindset
Excellent written and verbal communication skills in English and Vietnamese
An ability to work within a team and working on own initiative is essential