Senior People Operations Associate

As the People Operations Administrator, you will play a vital role in managing various People tasks to ensure the smooth operation of our workforce. Your responsibilities will encompass a range of administrative duties, employee support services, and close collaboration with our People Operations Team across Vietnam and Thailand to streamline HR processes and maintain consistency across locations.
We're looking for a positive, thoughtful, and dynamic HR professional who wants to make a firm-wide impact by contributing to a positive Edelman employee experience in our EMEA regions.
Duties include (but are not limited to), Recruitment & Onboarding:
Coordinate the new hire orientation and onboarding activities in line with People Operations, liaising with the People teams across Vietnam and Thailand to ensure seamless integration.
Respond to candidate queries relating to their new hire documentation, escalating such cases where relevant.
Ensure new hire documentation is processed in time for payroll and be on hand to manage day-to-day queries Support with the onboarding induction program run bi-weekly.
Coordinate Employer Branding and strategic planning to boost our employees' engagement activities
Employee Records Management:
Maintain accurate and up-to-date employee records, ensuring alignment with HR policies and procedures established by People Operations Collaborate with People Operations team to ensure consistency in data management and compliance with local regulatory requirements.
Responsible for local invoices and raising of purchase orders Support with the processing of Holiday and absences for employees
Benefits Administration:
Serve as a liaison between employees and People Operations to address benefit-related inquiries and facilitate enrollment processes.
Manage and respond to ad hoc benefits questions and escalate when necessary.
HR Policies and Procedures:
Communicate HR policies and procedures to employees, ensuring alignment with guidelines established by People Operations.
Update and maintain the employee handbook and other relevant HR documentation.
Payroll support:
Ensure accurate and timely processing of payroll for employees.
Provide support for holiday administration and escalating basic payroll discrepancies.
Offboarding processes:
Manage local processes such as employment verification; liaison with payroll, health insurance, government bodies and document filing/storage
Support with conducting exit interviews and processing termination paperwork.
Coordinate with relevant departments to ensure smooth transitions and completion of necessary tasks, such as returning company property and updating records.
Query Management:
Managing queries and escalating when appropriate
Provide support and cover for People Operations team members in periods of absence.
HR Reporting:
Process basic-level data requests.