Mô tả công việc
• Lead and continuously improve quality practices within assigned teams, while
contributing to cross-team quality standards.
• Manage and develop a team of 5+ members. Set clear expectations around
ownership of product quality
• Actively partner with Customer Support - analyze support tickets, identify
recurring issues, high-impact defects, and quality gaps
• Work closely with Product and DEV to review requirements through a
customer-impact lens
• Improve defect prevention, not just detection
• Plan and deliver noticeable reduction in repeat customer-reported issues
• Make sure Testing cycles become faster without sacrificing coverage or
confidence.
• Share learnings and patterns discovered from customer data with other
QA teams
Yêu cầu
Required Qualifications:
• 7+ years of experience in software quality assurance, including 5+ years in a QA management role.
• Proven track record of building and scaling QA teams, including hiring, mentoring, and performance management.
• Strong understanding of:
◦ Test automation and exploratory testing
◦ CI/CD and modern SDLC
◦ Defect management and release processes
• Ability to strategically assess and guide the use of generative AI in QA workflows, even without direct implementation responsibilities.
• Proven ability to improve customer-perceived quality
• Experience implementing QA metrics and driving improvements in efficiency, automation, and product quality
• Excellent communication skills, both technical and non-technical. English proficiency at upper-intermediate level or higher
Desired Qualifications:
• Experience managing QA for SaaS or enterprise software with complex integrations (ideally involving Microsoft 365).
• Participation in initiatives involving AI agents or co-pilot-style tools to enhance QA workflows.
• Experience working closely with Support or Customer Success teams
• Familiarity with backup, storage, or data protection solutions.
• Experience working with cloud storage platforms (e.g., AWS S3, Wasabi, Azure) and virtualization technologies (e.g., VMware, Hyper-V, Proxmox).
Quyền lợi
Thưởng
13-month bonus & performance bonus
Chăm sóc sức khoẻ
Private health care package
Premium health care check
Nghỉ phép có lương
15-18 annual leaves/year, 5 sick leaves and additional leaves (up to 3 days)
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Thông tin khác
NGÀY ĐĂNG
22/04/2026
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Công Nghệ Thông Tin/Viễn Thông > QA/QC/Software Testing
KỸ NĂNG
Ci/Cd Methodologies, Defect Management, System Testing, Test Automation Tools
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
7
QUỐC TỊCH
Không hiển thị
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Thông tin chung
- Thu nhập: Tới $ 3,500 /tháng
Nơi làm việc
- TGI Building, 208 Nguyen Trai, Ben Thanh Ward, Ho Chi Minh City
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 22/05/2026
