Mô tả công việc
Primary Function:
Coordinating work orders, scheduling appointments, and managing customer communications.
Job Duties and Responsibilities:
Service Coordination: Receive, log, and prioritize customer requests, scheduling service appointments and technicians.
Customer Communication: Serve as the primary point of contact, providing updates on service status and addressing customer inquiries or complaints.
Administration & Billing: Prepare work orders and handle light bookkeeping.
Reporting & Documentation: Maintain service records, track employee timecards, and generate reports on department performance.
Logistics Support: Order supplies, arrange logistics (hotels, parts), and assist with staff scheduling.
Yêu cầu
Minimum Requirements:
Customer Relations: Strong communication and interpersonal skills to handle client issues with professionalism
Proficiency with Technology: Competence in Microsoft Office Suite (Excel, Outlook)
Organization & Accuracy: Highly organized with excellent attention to detail for handling invoices and documentation
Experience: Typically requires a Bachelor of University, with a background in administration or customer service preferred.
Quyền lợi
Dynamic, professional, and multinational working environment
Full social, health, and unemployment insurance from the first working day
Company-sponsored health insurance for employees and their dependents
Opportunities for training in soft skills and professional knowledge
Thông tin chung
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 01/06/2026
Công ty DKSH là thành viên của tập đoàn DKSH, tập đoàn phân phối hàng đầu của Thụy Sỹ tại thị trường châu Á, Công ty TNHH DKSH Việt Nam chuyên cung cấp dịch vụ tiếp thị, kho vận cho các sản phẩm dược, hàng tiêu dùng và hoá chất chuyên dùng.
Quy mô công ty
Từ 1000 - 5000 nhân viên
