Mô tả công việc
Position Purpose:
- Provide technical services to customers, including installation, troubleshooting, maintenance, and training.
Technical Support:
- Set up, install, and commission equipment/machines from start to completion.
- Diagnose causes of equipment/machine malfunctions and work closely with customers to identify effective solutions.
- Recommend upgrades, repairs, or maintenance and carry them out when required.
- Conduct customer training on equipment operation and maintenance.
- Perform regular inspections and ensure equipment operates efficiently and safely.
- Maintain good customer relationships through attentive service and reliable after-sales support.
- Participate in training sessions to stay updated on new technologies and repair techniques.
- Summarize daily activities, report to superiors, and share technical experience with the team.
Others:
- Cooperate effectively with related departments to ensure customer satisfaction.
- Communicate and coordinate with direct-sales partners and distributors.
- Perform other tasks assigned by the company or department.
Yêu cầu
- From 23 to 28 years old.
- At least 1 year working in the same position.
- Bachelor's degree in Electronics Mechatronics or related fields.
- Proficient in either English or Japanese (business level).
- Good computer skills, including MS Word, Excel, and PowerPoint.
- Professional attitude, strong responsibility, and ability to work under pressure.
- Proactive, adaptable, with good management, teamwork, communication, and problem-solving skills.
- Willing to travel domestically and overseas, and work overtime when required.
- CV must be in English and include expected salary.
Quyền lợi
- Working time: Monday to Friday.
- Attractive and competitive salary range (basic salary & allowances).
- Full benefits & SHUI in accordance with Labor Code.
- Professional and international working environment.
- Annual salary review, bonus reviews twice a year.
- Annual health check-up and health insurance packages.
- Soft skills and professional development training.
- Company trip, team building & other company events.
- Long-term rewards for more than 5 years of employment.
- Up to 14 paid leave days.
- Special event benefits: marriage, birth, gifts on Lunar New Year & Women's Day, etc.
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 17:30)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: 1/14 Đường số 33, Khu phố 2, Phường An Khánh (Thành phố Thủ Đức cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/06/2026