ServiceNow Platform Architect (SPM, ITSM, Enterprise)
Hạn nộp hồ sơ: 27/08/2026 (Còn 12 ngày)
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Mô tả công việc
Tóm tắt công việc
Position Summary
The ServiceNow Platform Architect serves as the senior technical authority for the enterprise ServiceNow platform, responsible for defining architecture standards, governance frameworks, and technical strategy across the ServiceNow ecosystem. Working closely with platform administrators, developers, product owners, and business stakeholders, this role ensures solutions are scalable, secure, maintainable, and aligned with enterprise architecture principles and ServiceNow best practices.
The role provides architectural leadership for the CEOS ServiceNow SPM implementation while supporting the long-term growth, modernization, and governance of the broader ServiceNow platform.
Key Responsibilities
Define the technical vision, architecture standards, design patterns, and development best practices for the ServiceNow platform.
Lead architecture and technical governance for complex initiatives, ensuring solutions align with enterprise architecture, security, scalability, and maintainability standards.
Review and approve solution designs, integrations, and platform configurations to ensure consistency and long-term platform health.
Provide technical leadership and mentoring to developers and platform administrators; guide architectural decisions and resolve complex technical challenges.
Drive platform modernization initiatives, upgrades, releases, and continuous improvement efforts while proactively reducing technical debt.
Evaluate emerging ServiceNow capabilities and recommend adoption strategies that maximize business value and platform maturity.
Partner with business leaders and product teams to translate business objectives into scalable technical solutions and support strategic roadmap development.
Promote reusable solutions, architectural consistency, and effective governance across ServiceNow products and integrations.
Competitive Income: Attractive salary, 13th-month bonus, year-end performance bonus
Comprehensive Healthcare: PVI insurance, full social insurance, 24/7 accident insurance, annual health check-ups
Training & Development: English courses, LinkedIn Learning, MiTek University, overseas training opportunities
Leave Policy: 12 annual leave days, Christmas holiday
Recognition of Achievements & Contributions: Employee of the Month/Year, Platinum Star Award, VIP trip for employees with 3 years of service
Modern Facilities: Designed to support learning, working, and development
Benefits: Free diverse lunch options, team-building activities, sports clubs (Badminton, Football, Swimming, Modern Dance, Yoga, Esports, Gym)
Position Summary
The ServiceNow Platform Architect serves as the senior technical authority for the enterprise ServiceNow platform, responsible for defining architecture standards, governance frameworks, and technical strategy across the ServiceNow ecosystem. Working closely with platform administrators, developers, product owners, and business stakeholders, this role ensures solutions are scalable, secure, maintainable, and aligned with enterprise architecture principles and ServiceNow best practices.
The role provides architectural leadership for the CEOS ServiceNow SPM implementation while supporting the long-term growth, modernization, and governance of the broader ServiceNow platform.
Key Responsibilities
Define the technical vision, architecture standards, design patterns, and development best practices for the ServiceNow platform.
Lead architecture and technical governance for complex initiatives, ensuring solutions align with enterprise architecture, security, scalability, and maintainability standards.
Review and approve solution designs, integrations, and platform configurations to ensure consistency and long-term platform health.
Provide technical leadership and mentoring to developers and platform administrators; guide architectural decisions and resolve complex technical challenges.
Drive platform modernization initiatives, upgrades, releases, and continuous improvement efforts while proactively reducing technical debt.
Evaluate emerging ServiceNow capabilities and recommend adoption strategies that maximize business value and platform maturity.
Partner with business leaders and product teams to translate business objectives into scalable technical solutions and support strategic roadmap development.
Promote reusable solutions, architectural consistency, and effective governance across ServiceNow products and integrations.
Competitive Income: Attractive salary, 13th-month bonus, year-end performance bonus
Comprehensive Healthcare: PVI insurance, full social insurance, 24/7 accident insurance, annual health check-ups
Training & Development: English courses, LinkedIn Learning, MiTek University, overseas training opportunities
Leave Policy: 12 annual leave days, Christmas holiday
Recognition of Achievements & Contributions: Employee of the Month/Year, Platinum Star Award, VIP trip for employees with 3 years of service
Modern Facilities: Designed to support learning, working, and development
Benefits: Free diverse lunch options, team-building activities, sports clubs (Badminton, Football, Swimming, Modern Dance, Yoga, Esports, Gym)
Yêu cầu
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
5-7 years of hands-on ServiceNow platform experience in architecture, development, administration, or implementation.
ServiceNow Certified System Administrator (CSA) required.
Expertise in ServiceNow Strategic Portfolio Management (SPM).
One or more advanced ServiceNow certifications such as CAD, CIS, or CTA preferred.
Demonstrated experience designing and governing enterprise-scale ServiceNow solutions.
Strong understanding of ServiceNow architecture, platform governance, integrations, scripting, and security.
Experience supporting multiple ServiceNow products, including ITSM, ITOM, SPM, HRSD, CSM, or App Engine.
English proficiency at B2 CEFR level or above (or equivalent) is required.
Preferred Qualifications
Experience leading enterprise ServiceNow architecture and platform governance.
Knowledge of integration technologies, APIs, MID Servers, and IntegrationHub.
Experience with Agile, DevSecOps, and CI/CD practices.
Familiarity with Enterprise Architecture frameworks such as TOGAF.
Experience establishing platform standards, governance models, and technical roadmaps.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
5-7 years of hands-on ServiceNow platform experience in architecture, development, administration, or implementation.
ServiceNow Certified System Administrator (CSA) required.
Expertise in ServiceNow Strategic Portfolio Management (SPM).
One or more advanced ServiceNow certifications such as CAD, CIS, or CTA preferred.
Demonstrated experience designing and governing enterprise-scale ServiceNow solutions.
Strong understanding of ServiceNow architecture, platform governance, integrations, scripting, and security.
Experience supporting multiple ServiceNow products, including ITSM, ITOM, SPM, HRSD, CSM, or App Engine.
English proficiency at B2 CEFR level or above (or equivalent) is required.
Preferred Qualifications
Experience leading enterprise ServiceNow architecture and platform governance.
Knowledge of integration technologies, APIs, MID Servers, and IntegrationHub.
Experience with Agile, DevSecOps, and CI/CD practices.
Familiarity with Enterprise Architecture frameworks such as TOGAF.
Experience establishing platform standards, governance models, and technical roadmaps.
Thông tin khác
ServiceNow
JavaScript
Enterprise Architecture
API
TOGAF
ITSM
CIS
CAD
CSM
DevSecOps
CI/CD
System Architecture
ITOM
HRSD
JavaScript
Enterprise Architecture
API
TOGAF
ITSM
CIS
CAD
CSM
DevSecOps
CI/CD
System Architecture
ITOM
HRSD
Thông tin chung
- Thu nhập: Thỏa Thuận
Nơi làm việc
- A5 Building, Parcel A5, E-Office Park, Sang Tao Street, Tan Thuan EPZ, Tan Thuan Ward, Ho Chi Minh City, Vietnam
Việc làm tương tự khác
CÔNG TY CỔ PHẦN ĐẦU TƯ VÀ THƯƠNG MẠI LUKLAK SÀI GÒN
Hồ Chí Minh
Thỏa thuận
CÔNG TY CỔ PHẦN CÔNG NGHỆ LKO VIỆT NAM (Nền Tảng Giáo Dục Trực Tuyến CLEVAI)
Hà Nội, Hồ Chí Minh
Thỏa thuận
CÔNG TY CỔ PHẦN TẬP ĐOÀN ĐỊA ỐC VẠN XUÂN
Hồ Chí Minh
25,000,000đ đến 30,000,000đ
Công ty TNHH MiTek Vietnam
Xem trang công ty- Địa chỉ công ty: A5 Building, Parcel A5, E-Office Park, Sang Tao Street, Tan Thuan EPZ, Tan Thuan Ward, Ho Chi Minh City, Vietnam.
- Quy mô: Từ 5000 - 10000 nhân viên
- Lĩnh vực: IT phần mềm
Thông tin công việc
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