SEVICES SUPERVISOR [Tam Sơn Yatching] HCM - SEVICES SUPERVISOR

Boats under TSY's management: Build the maintenance plan and supervise the execution (list of maintenance and repair)
- Investigate boats' issues, troubleshoot boats to determine the types of needed repairs and the service schedule
- Carry out the works of boat commissioning, repair, maintenance and other after-sales services (in HCMC and in other provinces), including boat engines, electrical systems, navigational equipment, hulls, propellers, masts, rigging, and sails - and supervise the work of suppliers in case of complicated operations (YMA and external boats)
- Follow procedures, and complete repair documents, service records, and technical reports
- Work closely with the person in charge of customer service in order to ensure a smooth flow of information internally and between the company and clients
- In liaise with the purchase team and other technical services supervisors, prepare cost estimations required for boat technical services
- Work with a design agency to create documents, and drawings of the boat in accordance with the standards of the Vietnam Register
- Support for warranty process and spare parts services
- Support for the search of suppliers: Search the sourcing and send details of specifications to Purchase team in order to look for more suppliers, ensuring the quality of services delivered and optimized the costs
- Manage database of technical works delivered
Other tasks as assigned by the Services & Facilities Manager