Social Commerce Supervisor

Business Vision & Strategy (40%)- Work with other teams to set product vision aligned with the company's overall vision- Build business models assumptions- Conduct market research to generate user insights and best practices in the market to come up with the short-, mid-, and long-term strategy for social commerce business.Business Execution: (40%)- Validate business models and test strategic assumptions- Set up and manage Objectives & Key Results (OKR) for the whole business (product, marketing, finance, etc.)- In charge of planning and monitoring the performance based on the business OKRs- Project management: Manage a team of full functions including creative designers, customer service agents, performance marketers to deliver the business objectives and key milestones. Manage project conflicts, challenges and dynamic business requirements to keep operations running at high performance- Typical project areas include but not limited to:Logistics and supply chain: Setup and standardize supply chain management process including but not limited to: merchant and suppliers sourcing and assessment, delivery management (either through in-house or third party taskforce).Sales and distribution network: Build O2O distribution model. Set up policies, OKRs, performance incentive/bonus schemes for the business segment while growing the social commerce agent and distribution network.Human resources management and development: (20%)- Act as the business segment hiring manager to propose team structure and HR recruitment requirement- Together with HR team attract, motivate and retain potential employees and employees across all levels within the business segment. Develop and coach employees to identify gaps in their competencies and build development plans- Manage HR performance and propose critical action within the scope of the business segment- Other relevant duties as assigned by the C-suite.