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Mô tả công việc
resolve is seeking a highly skilled and motivated - IT Infrastructure Google Cloud/Workspace solutions to join our dynamic IT team. In this role, you will be responsible for the administration, optimization, and support of our Google Workspace environment. You will play a critical role in ensuring delivery of client's requirement seamless planning, implementing, and supporting Google Workspace rollouts, optimizing workflows, troubleshooting issues, and providing technical expertise to customers and partners.
Responsibilities:
Pre-Sales Support:
Implementation & Deployment:
Collaborate with sales teams to understand client needs and propose tailored Google Workspace solutions.
Support technical presentations, demos, and proof-of-concepts to potential customers.
Address technical queries and concerns from prospective customers.
Lead or assist in Google Cloud/Workspace deployment and migration projects from on-premise or other cloud platforms
Develop custom configurations, security policies, and access controls
Collaborate with IT teams to integrate Google Cloud/Workspace with third-party applications
After-Sales Support & Customer Success:
Develop and maintain implementation and migration documentation and knowledge base articles.
Train end-users and administrators on Google Cloud/ Workspace tools and features.
Act as a technical advisor, keeping clients informed about new Google Cloud/Workspace features and best practices.
Assist customers with license management, renewals, and expansion opportunities
Yêu cầu
Qualifications:
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Experience:
Must have Google Workspace Administrator or Google Cloud Certification.
Minimum of 1-3 years of experience in combine among software, administering and supporting Google Cloud/Workspace environments.
Experience as a Google Cloud/ Workspace Administrator, with exposure to pre-sales, implementation, and support roles.
Experience with Linux, JavaScript and Python languages is a plus
Skills:
Strong understanding of Google Workspace architecture and services.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Quyền lợi
Salaries will be competitive and compensated based on relevant years of experience.
Benefits (Social insurance, annual leave etc.) will be in line with the Vietnamese labor laws.
All salary expectations must be provided as gross VND and reflect the relevant experience.
Thông tin khác
Địa điểm làm việc
- Hà Nội
Việc làm Hà Nội
Thông tin chung
- Ngày hết hạn: 18/05/2025
- Thu nhập: Thỏa thuận
Nơi làm việc
